Kathy, One question where are you runing the reports (web or the user tool)?
Howard On 6/11/08, Kathy Morris <[EMAIL PROTECTED]> wrote: > > ** Hello, > > Its been a long while that I have been chiseling away at this mystery. I > can not figure out why this report is not executing in ITSM 7.x. We are > going live and I have all these reports from Crystal XI, that are not > opening in Remedy. Remedy says this is a "customization" so no help. Even > when we tried to copy the OOB reports into a new record, the new copies did > not open when we select "Run Report" button. Only the original OOB reports > run. I built an open window action AL, and the Report still does not run. > There is no qualification for the report to pass thru the parameter. Does > anyone have an idea why the reports are not opening? > > *There were 3 steps*: > 1. Add .rpt as attachment to Report Form > 2. Fill in Category info in Report Form > 3. Click Run Report button > > Am I missing a step? > ------------------------------ > Get the Moviefone > Toolbar<http://toolbar.aol.com/moviefone/download.html?ncid=aolcmp00050000000011>. > Showtimes, theaters, movie news, & more! > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] Resume = http://www.richter-home.net/resume/ LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
