I tried to install on 64 bit and it would not install, so I used the 32 bit java.
Good luck Howard On 6/12/08, Bilinski, John <[EMAIL PROTECTED]> wrote: > > ** All, > > I just got off the phone with BMC Technical Support and they told me > that they do not support nor recommend running Mid-Tier v7.1.0 on top of a > 64-bit Java Virtual Machine. The reason why they do not support this is > because their engineer's have not completed their testing Mid-Tier 7.1.0 > with a 64-bit JVM. They did say that some of their customers are running > this configuration anyway and some are not running into any issues but of > course could not give me any people to talk too nor any details. This is not > good because the first time around I talked to Remedy Support and they > assured me that they supported 64-bit OS's and that the server configuration > below would handle what we want to accomplish so, confidently I ordered the > servers. Now, to my surprise, I caught a sub-clause in their compatibility > matrix that said they do not support the 64-bit JVM. This is bad news. > > I would like to know if there is anyone out there that has this setup > (below) or something like it, and I would like to know, if any, what bugs > have you experienced with running Mid-Tier over a 64-bit JVM? > > We plan to run 2 load balanced Mid-Tier servers each with Quad Xeon Intel > based processors with 16GB of RAM using Windows 2003 64-bit as the OS and > Tomcat as the JVM. We can only use Windows server so UNIX and Solaris are > out of the question. > > We plan to deploy the Mid-Tier to out customer base as part of a front-end > customer support website where customers can submit and update their own > tickets. We plan to scale the aforementioned server configuration out to > about 20,000 customers. > > Will the 2 Web Servers support that type of environment? Also, with that > many customers to be supported could those 2 servers also handle another 100 > licensed Support Staff? > > Are their any other options? > > Thanks. > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
