I have read about DSL and it is is a library that contains records and of approved software used by an organization.? Previously I was told that the DSL drives the data for the Product Categorizations.? Did I misunderstand? I now have a list of Product categories...For example...
Software Enterprise Software Database Integrated Business Solutions Financial Applications General Ledger Because of our transfer in resources, I am not able to see the data in DSL nor import it right now.? How does the DSL work with the Product Categorizations?? I understand the DSL has product versions etc, used for license management etc... I'm?trying to understand the value of DSL and why I need this to populate product categories.? If we come up with our own product categories - is this going to conflict with the Data values in DSL - Not sure where the point of integration is... -----Original Message----- From: Rick Cook <[EMAIL PROTECTED]> To: [email protected] Sent: Mon, 16 Jun 2008 2:20 pm Subject: Re: Product Categorizations ** The DSL IS what BMC intended for us to use as Product Categorizations in ITSM 7.? Since you will spend far more time coming up with a non-DSL set than you will installing DSL, I might suggest that the best use of resources would be to go that route. Rick On Mon, Jun 16, 2008 at 2:09 PM, Roger Justice <[EMAIL PROTECTED]> wrote: ** The last time I installed it was a couple of hours including the transfer from the staging form to the DSL forms. -----Original Message----- From: Kathy Morris <[EMAIL PROTECTED]> To: [email protected] Sent: Mon, 16 Jun 2008 4:47 pm Subject: Product Categorizations ** Hi, We are trying to build a list of Product Categorizations and we are getting new Remedy resources so our team does not have the DSL install as high priority right now.? Is there somewhere I can get a list of recommended Product Categorizations??I went thru the Technical Guides and I found a?Best Practice List for Operational Categorizations.? About how long does it take to install the DSL on Dev - is there any serious impact??? Get the Moviefone Toolbar. Showtimes, theaters, movie news, & more! __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Get the Moviefone Toolbar. Showtimes, theaters, movie news, & more! __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

