Axton, Just to follow up on that...
On v6.3 the form/field that your talking about is "AR System User Preference" and field 'Server Login List' correct? BTW: I find that most records on my production system have a null 'Server Login List' data set. (Which is interesting and must be the default behavior.) Just to make sure I totally understand your formula... The Mid-Tier config settings for Home Page server = Preference Server (must be the same string) And the user can login to any other server (also configured on the Mid-tier) and ONLY see the server that their "AR System User Preference" record points at? (Or does it have to be the same value as the Mid-Tier Config setting for "Home Page server" or "Preference Server" to only see one server name in the list?) Maybe the Mid-Tier needs to have a kind of "IP-Names" setting for ARS server aliases to allow for this kind of thing instead of needing to configure the Mid-tier to talk to "multiple" ARS servers. ( Not to mention needing to store the same password in multiple places on the Mid-Tier and to change it in multiple places when it changes.) ( Thanks for the tip Axton.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Mon, Jul 7, 2008 at 11:33 AM, Axton <[EMAIL PROTECTED]> wrote: > That may not be entirely true; if the home page server and preference > server are the same, and the preference record only specifies that you > are authenticating against one of the names, you can have all three > listed in the mid-tier config without an issue. This is the approach > we take; the default value for the field in the user preference record > is the name of the auth server as defined in the mid-tier config. > > Axton Grams > > On Mon, Jul 7, 2008 at 11:15 AM, LJ Longwing <[EMAIL PROTECTED]> wrote: >> ** >> Each server you specify in your mid-tier config, is a separate server...even >> if it's the same server with a different name, and as such Mid-Tier will >> display all 3 in the application list. the only way to get rid of the >> duplicates in the application list, is to get rid of the duplicates in the >> Mid-Tier config. >> ________________________________ >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Janie >> Sent: Friday, July 04, 2008 8:54 AM >> To: [email protected] >> Subject: Using an Alias with MidTier >> >> ** >> >> Hi, >> >> >> >> Can someone shed some light on this for me? >> >> >> >> I have a Production Server (Server A), with a DNS alias (Server A alias). >> The server also has a Fully Qualified Domain Name (obviously). >> >> >> >> The users log into the system using the DNS Alias. I have added the main >> server name, the alias and the fully qualified domain name to the midtier >> ARServer settings config page. Everything works fine – flashboards, URL >> links, etc. >> >> >> >> What I have found though, is that, when logging into the midtier, the Home >> Page shows the application groupings for the Alias and the Main Server >> (sometimes the FQDN) server –just as they are listed in the midtier config. >> (This looks exactly the same as when logging into the User Tool with more >> than one server selected). Obviously, the midtier ARserver settings are all >> the same server. Is there a way to only show one server's application forms >> on the Home Page in the midtier? >> >> >> >> This is Midtier 7.1 P2 >> >> >> >> Thanks, >> >> >> >> JR _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
