null is the default for server list for my accounts as well, though if null, it appears that 'AR Server' has a value. For the accounts where I log in to multiple servers, 'Server List' has the list of servers and 'AR Server' is null.
Axton Grams On Mon, Jul 7, 2008 at 11:56 AM, Carey Matthew Black <[EMAIL PROTECTED]> wrote: > Axton, > > Just to follow up on that... > > On v6.3 the form/field that your talking about is "AR System User > Preference" and field 'Server Login List' correct? > > BTW: I find that most records on my production system have a null > 'Server Login List' data set. (Which is interesting and must be the > default behavior.) > > Just to make sure I totally understand your formula... The Mid-Tier > config settings for > Home Page server = Preference Server (must be the same string) > > And the user can login to any other server (also configured on the > Mid-tier) and ONLY see the server that their "AR System User > Preference" record points at? (Or does it have to be the same value as > the Mid-Tier Config setting for "Home Page server" or "Preference > Server" to only see one server name in the list?) > > > Maybe the Mid-Tier needs to have a kind of "IP-Names" setting for ARS > server aliases to allow for this kind of thing instead of needing to > configure the Mid-tier to talk to "multiple" ARS servers. ( Not to > mention needing to store the same password in multiple places on the > Mid-Tier and to change it in multiple places when it changes.) > > ( Thanks for the tip Axton.) > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > > On Mon, Jul 7, 2008 at 11:33 AM, Axton <[EMAIL PROTECTED]> wrote: >> That may not be entirely true; if the home page server and preference >> server are the same, and the preference record only specifies that you >> are authenticating against one of the names, you can have all three >> listed in the mid-tier config without an issue. This is the approach >> we take; the default value for the field in the user preference record >> is the name of the auth server as defined in the mid-tier config. >> >> Axton Grams >> >> On Mon, Jul 7, 2008 at 11:15 AM, LJ Longwing <[EMAIL PROTECTED]> wrote: >>> ** >>> Each server you specify in your mid-tier config, is a separate server...even >>> if it's the same server with a different name, and as such Mid-Tier will >>> display all 3 in the application list. the only way to get rid of the >>> duplicates in the application list, is to get rid of the duplicates in the >>> Mid-Tier config. >>> ________________________________ >>> From: Action Request System discussion list(ARSList) >>> [mailto:[EMAIL PROTECTED] On Behalf Of Janie >>> Sent: Friday, July 04, 2008 8:54 AM >>> To: arslist@ARSLIST.ORG >>> Subject: Using an Alias with MidTier >>> >>> ** >>> >>> Hi, >>> >>> >>> >>> Can someone shed some light on this for me? >>> >>> >>> >>> I have a Production Server (Server A), with a DNS alias (Server A alias). >>> The server also has a Fully Qualified Domain Name (obviously). >>> >>> >>> >>> The users log into the system using the DNS Alias. I have added the main >>> server name, the alias and the fully qualified domain name to the midtier >>> ARServer settings config page. Everything works fine – flashboards, URL >>> links, etc. >>> >>> >>> >>> What I have found though, is that, when logging into the midtier, the Home >>> Page shows the application groupings for the Alias and the Main Server >>> (sometimes the FQDN) server –just as they are listed in the midtier config. >>> (This looks exactly the same as when logging into the User Tool with more >>> than one server selected). Obviously, the midtier ARserver settings are all >>> the same server. Is there a way to only show one server's application forms >>> on the Home Page in the midtier? >>> >>> >>> >>> This is Midtier 7.1 P2 >>> >>> >>> >>> Thanks, >>> >>> >>> >>> JR > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
