Which IMAP server are you using? We've had funky issues with Domino's IMAP server (null from address).
Axton Grams On Mon, Jul 7, 2008 at 11:59 AM, Karthick_Selvaraj <[EMAIL PROTECTED]> wrote: > ** > We are also facing the same issue with the email engine. Incoming suddenly > stops working and we have to restart email engine services to make it work > again. We are using MAPI protocol for incoming , now BMC is suggesting to > change protocol to IMAP4 , just to check if that solves problem . Anyone > using IMAP4 and having the same issue ? > > -Karthick > ________________________________ > From: Action Request System discussion list(ARSList) [EMAIL PROTECTED] > On Behalf Of Ankur Gulati [EMAIL PROTECTED] > Sent: Thursday, July 03, 2008 9:31 PM > To: arslist@ARSLIST.ORG > Subject: Re: Email Engine AR 7.0.1 > > ** > We too are facing the same issue, we are on patch 5. All we do right now is > cycle the server when email engine takes it down > > > -- > Ankur > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal > Sent: Thursday, July 03, 2008 7:23 PM > To: arslist@ARSLIST.ORG > Subject: Re: Email Engine AR 7.0.1 > > ** > > There's an issue with the 7.0.1 email engine where if it loses its > connection to AR Server (ARERR 90) it will throw NullPointerException java > errors and never reconnect until you cycle the service. Also, every outgoing > email processed after the initial NullPointerException error will have its > Send Message value changed to "Error", essentially taking it out of the > queue. Another nasty side effect is that the attachments associated with > those messages are lost. So if you cycle the email engine and requeue those > emails they won't have any shortcut attachments. > > > > This was supposedly fixed in patch 7, but we're actually seeing it more on > patch 7 in our dev environment than we saw on patch 5. > > > > Chad Hall > (501) 342-2650 > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz > Sent: Wednesday, July 02, 2008 6:47 PM > To: arslist@ARSLIST.ORG > Subject: Re: Email Engine AR 7.0.1 > > > > ** > > Hi Kathy > > do you by any chance remember what parameters you changed for Java? > > We are getting the same problem, with the email crashing on a regular basis > and throwing up lots of Java errors. If you need to see the errors let me > know > > > > thanks in advance for any help > > > > shafqat > > > > > > Shafqat Ayaz > > "Break the Rules, Forgive Quickly, Kiss Slowly, Love Truly, Laugh > Uncontrollably, And Never Regret anything that made you Smile.." > > --- On Wed, 7/2/08, Kathy Morris <[EMAIL PROTECTED]> wrote: > > From: Kathy Morris <[EMAIL PROTECTED]> > Subject: Re: Email Engine AR 7.0.1 > To: arslist@ARSLIST.ORG > Date: Wednesday, July 2, 2008, 8:41 PM > > ** I remember having an issue where I had to change the parameters on the > Java. > > How did you fix the issue when the incoming emails crashed the server in > 7.0.1? > > > -----Original Message----- > From: Axton <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Wed, 2 Jul 2008 12:35 pm > Subject: Re: Email Engine AR 7.0.1 > > I've had similar issues where certain incoming messages would cause > > the email engine to crash (7.0.1 p1). > > > > Axton Grams > > > > On Wed, Jul 2, 2008 at 3:20 PM, Rick Cook <[EMAIL PROTECTED]> wrote: > >> ** Just a wild thought here: I wonder if it's really a problem with the > >> memory used by Java being maxed out. Perhaps your system logs might show > >> whether that's the case? > >> > >> Rick > >> > >> On Wed, Jul 2, 2008 at 12:09 PM, Kathy Morris <[EMAIL PROTECTED]> > >> wrote: > >>> > >>> ** Hello All, > >>> > >>> We have been having trouble with the Email Engine. It was stopping every > >>> 3 days, now it's every couple of hours. Is there a Remedy bug that is > >>> preventing the email engine from working properly? > >>> ________________________________ > >>> Get the Moviefone Toolbar. Showtimes, theaters, movie news, & more! > >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > >>> html___ > >> > >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > >> html___ > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ________________________________ > > Get the Moviefone Toolbar. Showtimes, theaters, movie news, & more! > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > ************************************************************************* > The information contained in this communication is confidential, is > intended only for the use of the recipient named above, and may be > legally privileged. > > If the reader of this message is not the intended recipient, you are > hereby notified that any dissemination, distribution or copying of this > communication is strictly prohibited. > > If you have received this communication in error, please resend this > communication to the sender and delete the original message or any copy > of it from your computer system. > > Thank you. > ************************************************************************* > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > ________________________________ > DISCLAIMER: > This email (including any attachments) is intended for the sole use of the > intended recipient/s and may contain material that is CONFIDENTIAL AND > PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or > distribution or forwarding of any or all of the contents in this message is > STRICTLY PROHIBITED. If you are not the intended recipient, please contact > the sender by email and delete all copies; your cooperation in this regard > is appreciated. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
