You are bypassing the ARSystem Server hence why it does not work. SQL Statements are great for updating records when you do not wish to trigger workflow, hence the symptom you are experiencing.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Saravanan Palaniappan Sent: 17 July 2008 10:51 To: [email protected] Subject: Remedy Alert Hi all, I am currently trying to get a remedy alert pop up by inserting a SQL statement to Alert events form.I see that a record has been pushed to that particular form . When I open the remedy alert I am still able to see the message. I am half way down on what I am trying to get. But the problem is that I am not able to get the pop up. Via remedy filter puish fields I am able to achieve and whay not via Sql insert? Please provide your lights on that.. Thanks & Regards Saravanan Palaniappan ITSM "To teach and to learn, to laugh and make others laugh. This is my purpose. Any day I don't do this was not worth the time it took to get through it." ------------------------ -------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
