Try a hard return after the coma SGP000000000090, SGP000000000070, SGP000000000089
Not sure why but some of our notifications with multi recipients require this others do not. hth -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Wednesday, July 23, 2008 1:24 PM To: [email protected] Subject: Re: QUESTION: SYS:Notification Messages - ITSM 7 Thanks Himanshu! I added the support group IDs in the Set Fields to z1D NT Support Group ID. If I Set just ONE (SGP000000000090) it works. If I try to set more then one like this: SGP000000000090, SGP000000000070, SGP000000000089 I also tried spaces, semi colons, still nothing. Anything else missing. Thanks again! On 7/23/08, Run4Life &Win <[EMAIL PROTECTED]> wrote: > ** > Hi Dee > > You need to add all the group IDs in the filter notification ( same > place where you define single group name or ID) > > Hope this works ...as I did this long time back :) > > Thanks > Himanshu > > > On Wed, Jul 23, 2008 at 9:48 AM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > Has anyone done a custom notification in SYS:Notificaiton Messages > > and have the Notification go to particular support groups? > > > > I have no issues with creating a custom notification - which does go > > out - the only issue is i'm not sure how to tell Remedy that it > > needs to go 6 different groups. > > > > Suggestions / ideas? > > > > THANK YOU! > > > > > ______________________________________________________________________ > _________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
