Has anyone configured auto-assign for a Service Request, using the Assignment Configuration form? For Order 3 - Operational Categorization, this uses Foundation data. But when I'm creating an SRD, the Navigation Categories are apart from Foundation data. How do you tie a SRD to the Group Assignment record?

Drew
Tulsa, OK

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to