Do you have two email servers configured against the same AR System server? 
390620 is a Fast Thread and could be the email engine..

Joe



----- Original Message ----
From: Chintan Shah <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, August 27, 2008 4:51:47 PM
Subject: Re: ARERR 302

** 
Sorry, I forgot to mention 

I am on server 6.03 patch 22

Email engine can be a suspect because we recently configured it.

Thanks everyone for replying.

Regards,
Chintan.

--- On Wed, 8/27/08, LJ Longwing <[EMAIL PROTECTED]> wrote:

From: LJ Longwing <[EMAIL PROTECTED]>
Subject: Re: ARERR 302
To: [email protected]
Date: Wednesday, August 27, 2008, 1:45 PM


** 
It's not an escalation...escalations run on 390603....so it's a client....I 
almost want to think it's the Email engine...what Server version are you 
running?


________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Chintan Shah
Sent: Wednesday, August 27, 2008 1:56 PM
To: [email protected]
Subject: ARERR 302

** 
Hi all,

I am seeing this error message in arerror.log, but finding it extremely 
difficult to troubleshoot as there is no form name associated with error that 
is thrown.

Wed Aug 27 14:17:04 2008  390620 : Entry does not exist in database (ARERR 302)
Wed Aug 27 14:17:04 2008     SendEMail()
Wed Aug 27 14:17:04 2008  390620 : Entry does not exist in database (ARERR 302)
Wed Aug 27 14:17:04 2008     SendEMail()

This is happening frequently.

What work flow to look at(I am already looking at escalations)?

Appreciate any help in this matter.

Thanks
Chintan.  




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