Answer to first questions below is yes.

I am not sure what do you mean by 
" Are your mailboxes configured to delete messages after 
delete? "

do you mean to say
" Are your mailboxes configured to delete messages after they are sent out?"

Pardon me if I am asking stupid question.

Thanks
Chintan.

--- On Wed, 8/27/08, LJ Longwing <[EMAIL PROTECTED]> wrote:
From: LJ Longwing <[EMAIL PROTECTED]>
Subject: Re: ARERR 302
To: [email protected]
Date: Wednesday, August 27, 2008, 2:05 PM

**


 
Are you running the same version for Remedy Server and 
Email server?  Are your mailboxes configured to delete messages after 
delete?  Try changing it to not do that...see if the errors go 
away



From: Action Request System discussion 
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chintan 
Shah
Sent: Wednesday, August 27, 2008 2:52 PM
To: 
[email protected]
Subject: Re: ARERR 302


** 

  
  
    Sorry, I forgot to mention 

I am on server 6.03 
      patch 22

Email engine can be a suspect because we recently 
      configured it.

Thanks everyone for 
      replying.

Regards,
Chintan.

--- On Wed, 8/27/08, LJ 
      Longwing <[EMAIL PROTECTED]> wrote:

      From: 
        LJ Longwing <[EMAIL PROTECTED]>
Subject: Re: ARERR 
        302
To: [email protected]
Date: Wednesday, August 27, 2008, 1:45 
        PM


        ** 
        It's not an escalation...escalations run on 
        390603....so it's a client....I almost want to think it's the Email 
        engine...what Server version are you running?

        
        
        From: Action Request System discussion 
        list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chintan 
        Shah
Sent: Wednesday, August 27, 2008 1:56 PM
To: 
        [email protected]
Subject: ARERR 302


        ** 
        
          
          
            Hi all,

I am seeing this error message in 
              arerror.log, but finding it extremely difficult to troubleshoot 
as 
              there is no form name associated with error that is 
              thrown.

Wed Aug 27 14:17:04 2008  390620 : Entry does 
              not exist in database (ARERR 302)
Wed Aug 27 14:17:04 
              2008     SendEMail()
Wed Aug 27 14:17:04 
              2008  390620 : Entry does not exist in database (ARERR 
              302)
Wed Aug 27 14:17:04 2008     
              SendEMail()

This is happening frequently.

What work 
              flow to look at(I am already looking at 
              escalations)?

Appreciate any help in this 
              matter.

Thanks
Chintan.

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