I will try that.

Thanks everyone for replies.

Regards,
Chintan

--- On Wed, 8/27/08, Hugo Ruesga <[EMAIL PROTECTED]> wrote:
From: Hugo Ruesga <[EMAIL PROTECTED]>
Subject: Re: ARERR 302
To: [email protected]
Date: Wednesday, August 27, 2008, 3:12 PM

**



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Hi Chintan...

 

Do you have already checked out the logs of email engine on your server?

 

Most frecuently you'll find which error is, on this logs, search for stderr or 
stdout logs or email_error.log

 

Regards




Hugo Ruesga 
perotsystems® 
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MX +52 (33) 3332.3868
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Date: Wed, 27 Aug 2008 15:03:45 -0700
From: [EMAIL PROTECTED]
Subject: Re: ARERR 302
To: [email protected]

** 



Answer to first questions below is yes.

I am not sure what do you mean by 
" Are your mailboxes configured to delete messages after delete? "

do you mean to say
" Are your mailboxes configured to delete messages after they are sent out?"

Pardon me if I am asking stupid question.

Thanks
Chintan.

--- On Wed, 8/27/08, LJ Longwing <[EMAIL PROTECTED]> wrote:

From: LJ Longwing <[EMAIL PROTECTED]>
Subject: Re: ARERR 302
To: [email protected]
Date: Wednesday, August 27, 2008, 2:05 PM


** 
Are you running the same version for Remedy Server and Email server?  Are your 
mailboxes configured to delete messages after delete?  Try changing it to not 
do that...see if the errors go away



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Chintan Shah
Sent: Wednesday, August 27, 2008 2:52 PM
To: [email protected]
Subject: Re: ARERR 302


** 



Sorry, I forgot to mention 

I am on server 6.03 patch 22

Email engine can be a suspect because we recently configured it.

Thanks everyone for replying.

Regards,
Chintan.

--- On Wed, 8/27/08, LJ Longwing <[EMAIL PROTECTED]> wrote:

From: LJ Longwing <[EMAIL PROTECTED]>
Subject: Re: ARERR 302
To: [email protected]
Date: Wednesday, August 27, 2008, 1:45 PM


** 
It's not an escalation...escalations run on 390603....so it's a client....I 
almost want to think it's the Email engine...what Server version are you 
running?



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Chintan Shah
Sent: Wednesday, August 27, 2008 1:56 PM
To: [email protected]
Subject: ARERR 302


** 



Hi all,

I am seeing this error message in arerror.log, but finding it extremely 
difficult to troubleshoot as there is no form name associated with error that 
is thrown.

Wed Aug 27 14:17:04 2008  390620 : Entry does not exist in database (ARERR 302)
Wed Aug 27 14:17:04 2008     SendEMail()
Wed Aug 27 14:17:04 2008  390620 : Entry does not exist in database (ARERR 302)
Wed Aug 27 14:17:04 2008     SendEMail()

This is happening frequently.

What work flow to look at(I am already looking at escalations)?

Appreciate any help in this matter.

Thanks
Chintan.

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