Yes, but it was something like 8 years ago...home grown hd on Remedy 4.x at
the time

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jaffaree, Shamhoon
Sent: Thursday, September 04, 2008 9:51 AM
To: [email protected]
Subject: TelAlert Info


** 

Hi,

Has anyone done TelAlert integration with home grown Help Desk system? 

We are looking to do send messages to Cell Phones and update tickets using
voice response.

 

Thanks

Shamhoon.

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