Just a simple run-process to execute the processes, we did have Telalert set to update the app when alerts went out and such, but we didn't have any two way pagers updating the tickets with response.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jaffaree, Shamhoon Sent: Thursday, September 04, 2008 9:59 AM To: [email protected] Subject: Re: TelAlert Info ** ** Any information regarding the setup and configuration would be appreciated. Thanks Shamhoon. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, September 04, 2008 11:57 AM To: [email protected] Subject: Re: TelAlert Info Yes, but it was something like 8 years ago...home grown hd on Remedy 4.x at the time _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jaffaree, Shamhoon Sent: Thursday, September 04, 2008 9:51 AM To: [email protected] Subject: TelAlert Info ** Hi, Has anyone done TelAlert integration with home grown Help Desk system? We are looking to do send messages to Cell Phones and update tickets using voice response. Thanks Shamhoon. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
