We use Telalert for our Home Grown HD for Cell Phones. But we do not do any response update. Just the outgoing message.
Thanks, Ron Smith Remedy/Web Developer Providence Health & Services OR [EMAIL PROTECTED] 503-216-7866 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, September 04, 2008 8:57 AM To: [email protected] Subject: Re: TelAlert Info ** Yes, but it was something like 8 years ago...home grown hd on Remedy 4.x at the time ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jaffaree, Shamhoon Sent: Thursday, September 04, 2008 9:51 AM To: [email protected] Subject: TelAlert Info ** Hi, Has anyone done TelAlert integration with home grown Help Desk system? We are looking to do send messages to Cell Phones and update tickets using voice response. Thanks Shamhoon. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
