I have applied the patch and patch 8 - and testing it right now.  If you
patch you will have to save the customizations in exported form and then
reapply them.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin
Sent: Tuesday, September 09, 2008 10:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM patch 7

I am in the process of upgrading to 7 right now.  Did you have a
specific questions? 


Kevin Begosh, RSP
External Initiatives
System Design & Integration 
301-791-3540 Phone
410-422-3623 Cell
[EMAIL PROTECTED]

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sucheta lakhe
Sent: Tuesday, September 09, 2008 10:59 AM
To: arslist@ARSLIST.ORG
Subject: ITSM patch 7

Hi, 

Has anyone applied this patch yet? What are the steps to be done? We are
not getting work information so BMC suggested to patch. How should we
patch and still keep our customization?


      

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