I have applied the patch and patch 8 - and testing it right now. If you patch you will have to save the customizations in exported form and then reapply them.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin Sent: Tuesday, September 09, 2008 10:16 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM patch 7 I am in the process of upgrading to 7 right now. Did you have a specific questions? Kevin Begosh, RSP External Initiatives System Design & Integration 301-791-3540 Phone 410-422-3623 Cell [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of sucheta lakhe Sent: Tuesday, September 09, 2008 10:59 AM To: arslist@ARSLIST.ORG Subject: ITSM patch 7 Hi, Has anyone applied this patch yet? What are the steps to be done? We are not getting work information so BMC suggested to patch. How should we patch and still keep our customization? ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"