Out of curiosity, could you guys let me know how long itsm patch 7 takes you to run compared to itsm patch 6?
On Wed, Sep 10, 2008 at 4:43 PM, Bhagawat, Prashanth < [EMAIL PROTECTED]> wrote: > We have patched with P7 and P8. and ARS P4 too. > > Best way would be to take a back up of deff before applying patch, take > a panacea diff report if you have 2 servers Dev and test, apply the > patch and re-run the panacea difference report which will list out the > affected customization , so that you can later do manual changes for > form level changes and do import for work flow changes. > > Make a list of forms/views that would be affected by going through the > patch pdf. > > We had some issues with ARS P4 on people form , where row level access > behaved in strange way which is fixed at the movement. > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Pam Hollis > Sent: 09 September 2008 08:55 > To: [email protected] > Subject: Re: ITSM patch 7 > > I have applied the patch and patch 8 - and testing it right now. If you > patch you will have to save the customizations in exported form and then > reapply them. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin > Sent: Tuesday, September 09, 2008 10:16 AM > To: [email protected] > Subject: Re: ITSM patch 7 > > I am in the process of upgrading to 7 right now. Did you have a > specific questions? > > > Kevin Begosh, RSP > External Initiatives > System Design & Integration > 301-791-3540 Phone > 410-422-3623 Cell > [EMAIL PROTECTED] > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of sucheta lakhe > Sent: Tuesday, September 09, 2008 10:59 AM > To: [email protected] > Subject: ITSM patch 7 > > Hi, > > Has anyone applied this patch yet? What are the steps to be done? We are > not getting work information so BMC suggested to patch. How should we > patch and still keep our customization? > > > > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > This e-mail and any attachment is for authorised use by the intended > recipient(s) only. It may contain proprietary material, confidential > information and/or be subject to legal privilege. It should not be copied, > disclosed to, retained or used by, any other party. If you are not an > intended recipient then please promptly delete this e-mail and any > attachment and all copies and inform the sender. Thank you. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

