Out of curiosity, could you guys let me know how long itsm patch 7 takes you
to run compared to itsm patch 6?


On Wed, Sep 10, 2008 at 4:43 PM, Bhagawat, Prashanth <
[EMAIL PROTECTED]> wrote:

> We have patched with P7 and P8. and ARS P4 too.
>
> Best way would be to take a back up of deff before applying patch, take
> a panacea diff report if you have 2 servers Dev and test, apply the
> patch and re-run the panacea difference report which will list out the
> affected customization , so that you can later do manual changes for
> form level changes and do import for work flow changes.
>
> Make a list of forms/views that would be affected by going through the
> patch pdf.
>
> We had some issues with ARS P4 on people form , where row level access
> behaved in strange way which is fixed at the movement.
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Pam Hollis
> Sent: 09 September 2008 08:55
> To: [email protected]
> Subject: Re: ITSM patch 7
>
> I have applied the patch and patch 8 - and testing it right now.  If you
> patch you will have to save the customizations in exported form and then
> reapply them.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin
> Sent: Tuesday, September 09, 2008 10:16 AM
> To: [email protected]
> Subject: Re: ITSM patch 7
>
> I am in the process of upgrading to 7 right now.  Did you have a
> specific questions?
>
>
> Kevin Begosh, RSP
> External Initiatives
> System Design & Integration
> 301-791-3540 Phone
> 410-422-3623 Cell
> [EMAIL PROTECTED]
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of sucheta lakhe
> Sent: Tuesday, September 09, 2008 10:59 AM
> To: [email protected]
> Subject: ITSM patch 7
>
> Hi,
>
> Has anyone applied this patch yet? What are the steps to be done? We are
> not getting work information so BMC suggested to patch. How should we
> patch and still keep our customization?
>
>
>
>
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