env: Unix Solaris / Oracle / ARS 7.01 / ITSM 7.01 Hi everyone -
I'm a newbie to ITSM so hopefully this doesn't sound like a silly question. I'm wanting to add some new menu choices for the status reason field and didn't know if it is just creating new records in the SYS: Status Reason menu items form or what. Also - if it is just creating a new record in the status reason menu items form are there any gotchas to look out for such as menu order; selection code; SLM Hold Conditions, etc Thanks, Robert Dalton -- View this message in context: http://www.nabble.com/Adding-Status-Reason-Choices-in-ITSM7-tp19398102p19398102.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
