There is also an integer menu hidden at the bottom, so customisation required. Also think about impact on the Process Accelerator, so adding Pending values will require update to the VIS data.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of rdalton Sent: 09 September 2008 19:16 To: [email protected] Subject: Adding Status Reason Choices in ITSM7 env: Unix Solaris / Oracle / ARS 7.01 / ITSM 7.01 Hi everyone - I'm a newbie to ITSM so hopefully this doesn't sound like a silly question. I'm wanting to add some new menu choices for the status reason field and didn't know if it is just creating new records in the SYS: Status Reason menu items form or what. Also - if it is just creating a new record in the status reason menu items form are there any gotchas to look out for such as menu order; selection code; SLM Hold Conditions, etc Thanks, Robert Dalton -- View this message in context: http://www.nabble.com/Adding-Status-Reason-Choices-in-ITSM7-tp19398102p19398 102.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
