Hi Joe If the environment is a mix and match, it is possible to import the Navigational Categories, Work Order Templates and Task templates but not the SRD's, PDTS and AOTs. (Ref: Page 324 of SRM 2.2 Admin Guide)
In our case, it was ITSP 3 Request Management to ITSM SRM 2.2. We had to manually create AOT's and associate the Work Order Template to the AOT, then create PDT and SRD. Thanks Mahesh On Tue, Sep 16, 2008 at 12:30 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: > ** > I have some data for Navigational Categories, SRD's, Item details with > SRD's, etc given to me in the form of a excel spreadsheet.. > > Is there a tool available for data load for SRM 2.2 configuration data? Or > is it pretty much something that I may need to build myself? > > Joe > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
