My guess, based on experience, is that it may be nothing more than the paperwork not having gone through the process yet. With October 1 (tomorrow) being the renewal date for those, this time of year often saw things like this when I was doing pre-sales and such. Turing and BMC may even still be in negotiation over the terms of their contract renewal, since Turing has grown a lot since the last one was signed.
If I'm right, you should be able to try it again in a few days to a week and have it go through. Rick On Tue, Sep 30, 2008 at 6:25 AM, Chapman, Gary <[EMAIL PROTECTED]>wrote: > ** The reason I asked is that BMC will not accept our support renewal > through TuringSMI for some reason. > > Cheers, > > Gary > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Shellman, David > *Sent:* 30 September 2008 14:18 > *To:* [email protected] > *Subject:* Re: What's going on with TuringSMI? > > ** Not sure about your question. However TuringSMI intended to > purchase EMS. We got an email about a 2 weeks ago that the deal fell > through. > > Dave > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Chapman, Gary > *Sent:* Tuesday, September 30, 2008 9:15 AM > *To:* [email protected] > *Subject:* What's going on with TuringSMI? > > ** Hi All, > > Has anyone heard any rumours of a possible fallout between TuringSMI and > BMC? We're attempting to renew support but are having a few issues. > > Cheers, > > Gary > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
