FWIW, what do you think of the new (last week) white paper BMC put out on running ITSM on a VM platform?
Rick On Tue, Nov 25, 2008 at 6:01 AM, Richard Copits < [EMAIL PROTECTED]> wrote: > We have it working and it's working well. No real problems. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Mac Rhoades > *Sent:* Friday, November 21, 2008 4:14 PM > *To:* [email protected] > *Subject:* Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3 > > > > Roger, > > Thanks and I appreciate the quick answer. I do know that is not supported > by BMC but my question for both the VMWare and SQL 2005 is whether or not > anybody has it working. If I can get it working and then have some issues, I > know that I would be on my own as far as BMC support is concerned, BUT, > there is always the user community who are usually innovative in their use > of Remedy. > > > > Thanks again, > > > > *Mac Rhoades* > > Sr. Remedy Developer > > IT Application Development > > DataPath, Inc. > > 678-252-4364 > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Roger Justice > *Sent:* Friday, November 21, 2008 4:06 PM > *To:* [email protected] > *Subject:* Re: Company wants to use VMWare and SQL 2005 for Remedy 6.3 > > > > ** ARS 7 is the first release that is supported on VM Ware. Previous > releases will not be provided support if issues occure. > > > -----Original Message----- > From: Mac Rhoades <[EMAIL PROTECTED]> > To: [email protected] > Sent: Fri, 21 Nov 2008 3:55 pm > Subject: Company wants to use VMWare and SQL 2005 for Remedy 6.3 > > ** > > First, my environment: > > ARS 6.3 > > ITSM 6.0 (HelpDesk, Asset Management, Change Management) > > Some Custom Apps > > SQL Server 2000 > > IIS > > > > I have seen these items may be possible from various previous list emails > but wanted to get some current information and advice. > > 1. My company would like to use more VMWare servers. I have seen > that ARS is supported on VMWare but most comments have been that it should > not be used in a Production environment, only in a development or test > environment. Is that still the recommendation or are there some out there > who are using VMWare servers for Remedy production? We currently have a > little of 40,000 tickets in the HelpDesk app since February, 2006 and have > around 600 customers in the People form. (This info may be useless, but > wanted to add it anyway.) > > 2. We currently have SQL Server 2000 and I have read that some of > you may be running ARS 6.3 on SQL Server 2005. Is that the case and if so, > are there any issues or gotcha's to watch out for. > > > > I am not sure when we will go to 7.x so I have to make these changes if > possible with the existing environment. > > > > Thanks for your help in this and thanks for existence of this list. > > > > *Mac Rhoades* > > Sr. Remedy Developer > > IT Application Development > > DataPath, Inc. > > > > Disclaimer for DataPath > > > > This electronic message, together with any attachments, is intended > exclusively for the individual or entity to which it is addressed. > > This communication may contain information that is privileged or confidential > and is the intellectual property of the sender. > > If you are not the named addressee, you are expressly prohibited from > reading, printing, retaining, copying, distributing or disseminating this > message or any part of it or any attachments or any information contained > therein. > > Doing so may be actionable under state or federal laws. > > If you have received this message in error, please notify the sender > immediately either by phone (866-855-3800) or reply to this e-mail and > immediately delete all copies of this message and any attachments. > > > > > > All electronic messages and attachments sent and received are subject to > monitoring, reading and archival by DataPath. > > The recipient of this electronic message is responsible for ensuring that it > and any attachments are free from "viruses" or other software or defects that > may affect any computer system into which it is received or opened. > > > > DataPath accepts > > no responsibility for any damage that may arise from the receipt or use of > this electronic message or any attachments. > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > ------------------------------ > > Traveling over the river or through the woods this holiday season? Get the > MapQuest > Toolbar<http://pr.atwola.com/promoclk/100000075x1212816426x1200798402/aol?redir=http://www.mapquest.com/toolbar?ncid=emlwemqmq00000001>. > Directions, Traffic, Gas Prices & More! > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > Portions of this message may be confidential under an exemption to Ohio's > public records law or under a legal privilege. If you have received this > message in error or due to an unauthorized transmission or interception, > please delete all copies from your system without disclosing, copying, or > transmitting this message. > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
