ARS listers I have a problem and need your help. After doing an upgrade from ars 6.3 patch 24 to ars 7.1, our crystal reports will not run. We are receiving this error: An error occurred while generating the Crystal report: 0x80043ac3 - File not found. (ARERR 1904)
Before the server upgrade I also upgraded Crystal reports from 8.5 to V10. V10 reports ran fine from our 6.3 environment. Our reports are being run in varous ways: from active links through the reports form, from active links with reports embedded and directly from the reporting tool. To troubleshoot this problem, I uninstalled the User tool and Admin tool from my PC - both versions 6.3 and 7.1. I reinstalled the 7.1 client and now get a another set of problems. Running a report from an active link through the report form based on a fairly current entry, the report runs but does not pull back any data. If I try to run a report based on a record - say two years old - the report runs fine. Trying to run the same report but embedded within the active link, I still get the original error: An error occurred while generating the Crystal report: 0x80043ac3 - File not found. (ARERR 1904) ODBC underscores is checked in the Admin tool. Has anyone had success with 7.1 and Crystal 10? Thank You, Cathy Shurmur Remedy Admin IT Communications University of Michigan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
