John,

 

I believe you will need to uncheck the "Web URL" option on filter
NTE:NTS:Email_200_SystemNT in order to get rid of that link.

 



 

HTH

 

Leonard Neely

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of John Kelley
Sent: Tuesday, December 30, 2008 10:59 AM
To: [email protected]
Subject: Re: Survey Link in Email (UNCLASSIFIED)

 


Hi Michael. thanks.   
unfortunately that one is the one I need and that works.  Its the one that
precedes the email the first link below in example which I liked to remove. 


Here is an example of what comes in. 


http://dbusremweb1/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=
dbusremapp1&eid=NTS000000263881 (This is the link that is preceding my
Survey email body.)
We value your feedback and are constantly looking for ways to improve our
service to you.  
Please take a moment to complete the Service Desk Survey for
INC000000011413.

Summary: Integrate Remedy & Appworx for Notifications
Click here:
http://dbusremweb1/arsys/servlet/ViewFormServlet?form=SRM:Survey&view=Reques
terAnswer&server=dbusremapp1&eid=SRV000000001051   (this link comes from the
SYS:attachments)

Here is my text: 
We value your feedback and are constantly looking for ways to improve our
service to you.   
Please take a moment to complete the Service Desk Survey for #Survey ID#. 

Summary: #Description# 
Click here: #Detailed Description# 



Thanks john 


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