Dear Salma, If your administrator does not want to turn on POP3 access you can also use MAPI to access the Exchange server. For this to work, you will need to install a local exchange client on your server. You can achieve this by using the MS Office installer (and installingOutlook). Because of this, it will only work if you install the Email Engine on a Windows server. Please refer to the BMC Remedy Action Request System 7.1.00: Administering BMC Remedy Email Engine guide for more instructions on configuring MAPI access.
Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Mon, Mar 16, 2009 at 13:02, Salma Begum <[email protected]> wrote: > Hi Team, > > Please help me !!!!!!!!! > > We are using exchanger server 2007 and ARS 7.1. I checked in compatibility > matrix and found ARS 7.1 is compatible with echange 2007. But the problem > is > we havent enabled pop3( or any other protocols which are available for > incoming ) on exchange server . According to our exchange admin he says > they > have configured RPC over HTTP instead of POP. > > Now my question is how to configure this in Email mailbox configuration in > ARS System. > > > Please Suggest, > > > Regards, > Salma > -- > View this message in context: > http://n2.nabble.com/Configuring-incoming-emails-in-ARS-7.1-using-exchange-server-2007-tp2485555p2485555.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
