Hi Michiel,

Thanks for the reply. According to mu exchange admin no protocol is enable
except RPC over HTTP. I really dont understand what he means , Confused
!!!!!!!!!.

Please suggest if MAPI is also not enabled what i should do ?


Regards,
Salma

Michiel Beijen-2 wrote:
> 
> Dear Salma,
> 
> If your administrator does not want to turn on POP3 access you can also
> use
> MAPI to access the Exchange server. For this to work, you will need to
> install a local exchange client on your server. You can achieve this by
> using the MS Office installer (and installingOutlook).  Because of this,
> it
> will only work if you install the Email Engine on a Windows server.
> Please refer to the BMC Remedy Action Request System 7.1.00: Administering
> BMC Remedy Email Engine guide for more instructions on configuring MAPI
> access.
> 
> Kind regards,
> --
> Michiel Beijen
> Software Consultant
> +31 6 - 457 42 418
> Bee Free IT + http://beefreeit.nl
> 
> 
> On Mon, Mar 16, 2009 at 13:02, Salma Begum <[email protected]> wrote:
> 
>> Hi Team,
>>
>> Please help me !!!!!!!!!
>>
>> We are using exchanger server 2007 and ARS 7.1. I checked in
>> compatibility
>> matrix and found ARS 7.1 is compatible with echange 2007. But the problem
>> is
>> we havent enabled pop3( or any other protocols which are available for
>> incoming ) on exchange server . According to our exchange admin he says
>> they
>> have configured RPC over HTTP instead of POP.
>>
>> Now my question is how to configure this in Email mailbox configuration
>> in
>> ARS System.
>>
>>
>> Please Suggest,
>>
>>
>> Regards,
>> Salma
>> --
>> View this message in context:
>> http://n2.nabble.com/Configuring-incoming-emails-in-ARS-7.1-using-exchange-server-2007-tp2485555p2485555.html
>> Sent from the ARS (Action Request System) mailing list archive at
>> Nabble.com.
>>
>>
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> 
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> 

-- 
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