Sounds like you need the Language Pack on the workstation running the User Tool. We were using Oracle and found this to be true. Also, exporting and importing Japanese data, whi, le using the import tool, also needs the Japanese Language pack. It probably is already loaded Go to the Control Panel, under Regional or Language Options to activate it.
Dan From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Timothy Rondeau Sent: Friday, March 27, 2009 9:02 AM To: [email protected] Subject: Re: japanese characters and showing ** I am wondering if we need to load the Japanese language pack on the OS of the db/app server? So sql jobs pulling in data and emails that come into the system show Japanese. _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: Friday, March 27, 2009 9:44 AM To: [email protected] Subject: Re: japanese characters and showing UT is not unicode enabled, but you could use localized language-specific versions of it to display text in that language. Of course the MT is going to be less hassle than that. Rick Sent from my Verizon Wireless BlackBerry _____ From: Timothy Rondeau Date: Fri, 27 Mar 2009 09:38:58 -0400 To: <[email protected]> Subject: japanese characters and showing Hi, Basically we are running 7.0.1 unicode, SQL 2005 Windows 2003. Using the web Japanese characters show up fine and able to enter with out issue. Using the client I get ?? marks, anyone know what I am missing on the client side. I also did a new install of 7.1 to test client and still ?? on client, but web works like a charm. Any info would be great. Thanks Tim __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html_____Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html_____Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

