Sounds like you need the Language Pack on the workstation running the User
Tool.  We were using Oracle and found this to be true.  Also, exporting and
importing Japanese data, whi, le using the import tool, also needs the
Japanese Language pack.  It probably is already loaded  Go to the Control
Panel, under Regional or Language Options to activate it.

 

Dan 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Timothy Rondeau
Sent: Friday, March 27, 2009 9:02 AM
To: [email protected]
Subject: Re: japanese characters and showing

 

** 

I am wondering if we need to load the Japanese language pack on the OS of
the db/app server?  So sql jobs pulling in data and emails that come into
the system show Japanese.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Friday, March 27, 2009 9:44 AM
To: [email protected]
Subject: Re: japanese characters and showing

 

UT is not unicode enabled, but you could use localized language-specific
versions of it to display text in that language. Of course the MT is going
to be less hassle than that. 

Rick

Sent from my Verizon Wireless BlackBerry

  _____  

From: Timothy Rondeau 
Date: Fri, 27 Mar 2009 09:38:58 -0400
To: <[email protected]>
Subject: japanese characters and showing

Hi,

 

Basically we are running 7.0.1 unicode, SQL 2005 Windows 2003.  Using the
web Japanese characters show up fine and able to enter with out issue.
Using the client I get ?? marks, anyone know what I am missing on the client
side.

 

I also did a new install of 7.1 to test client and still ?? on client, but
web works like a charm.

 

Any info would be great.

 

Thanks

 

Tim

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