I will check it out - thanks. Thanks, Sharon ext. 2219
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Thad K Esser Sent: Friday, March 27, 2009 12:33 PM To: [email protected] Subject: Re: Web Services Error Sharon, While not exactly the same issue, I recently had to set up ARS (7.1p6) to consume a web service and was having trouble getting the admin tool to recognize the WSDL. Turns out I had to configure the admin tool (and the server) to use a proxy server, because of the xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/"; part of the WSDL definition wanting to go out to the internet. In AR Admin Tool set Java VM options (allows creation of the filter): -Dhttp.proxySet=true -Dhttp.proxyHost=<proxyservername> -Dhttp.proxyPort=<proxyport> On AR Server config, set Java VM Options User tool: Server Information -> Connection Settings -> Proxy Server Settings for Java VM AR.CONF line: ARF-Java-VM-Options: -Dhttp.proxySet=true -Dhttp.proxyHost=<proxyservername> -Dhttp.proxyPort=<proxyport> Perhaps Altiris has a similar configuration issue? Just a thought. Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach |------------> | From: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |Sharon Menachem <[email protected]> | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | To: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |[email protected] | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | Date: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |03/27/2009 09:09 AM | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | Subject: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |Re: Web Services Error | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | Sent by: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |"Action Request System discussion list(ARSList)" <[email protected]> | >--------------------------------------------------------------------------------------------------------------------------------------------------| ** He is setting up the Web Service Caller in Altiris which if I understand correctly connects to the WSDL and then populates the info into the component in Altiris before generating a dll which is then used to access the web service from Altiris. So I would say he is trying to get the WSDL. Thanks, Sharon ext. 2219 From: Action Request System discussion list(ARSList) [ mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Friday, March 27, 2009 9:52 AM To: [email protected] Subject: Re: Web Services Error Is he trying to get the WSDL or actually send/receive data to the web service? Fred From: Action Request System discussion list(ARSList) [ mailto:[email protected]] On Behalf Of Sharon Menachem Sent: Friday, March 27, 2009 7:49 AM To: [email protected] Subject: Web Services Error We are on ARS 7.1.4 on windows with sql 2005 and helpdesk 6.0. I published a web service for the Helpdesk desk form and gave the URL to the wsdl file to our Altiris administrator. Can anyone shed any light on the error message that we are receiving from his application when trying to connect to Remedy via the web service: Cannot get request from url: http://rwrmdywh21/arsys/WSDL/public/rwrmdyahv22/HPD_HelpDesk System.InvalidOperationException: There is an error in XML document (20, 2). ---> System.InvalidOperationException: <HTML xmlns=''> was not expected. at System.Web.Services.Description.ServiceDescriptionSerializationReader.Read125_definitions () at System.Web.Services.Description.ServiceDescription.ServiceDescriptionSerializer.Deserialize (XmlSerializationReader reader) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader) at System.Web.Services.Description.ServiceDescription.Read(XmlReader reader, Boolean validate) at System.Web.Services.Description.ServiceDescription.Read(XmlReader reader) at LogicBase.Framework.WSDLProxyGen.ReadService(ICredentials credentials, String url, ServiceDescriptionImporter importer) at LogicBase.Framework.WSDLProxyGen.GenerateProxy(ICredentials credentials) at LogicBase.Framework.WSDLProxyGen.GenerateProxyAssembly(Boolean generateInMemory, ICredentials credentials) at LogicBase.Framework.WebserviceParser.Load(String PathToSourceWSDL, Boolean generateProxyAssemblyInMemory) at LogicBase.Framework.WebserviceParser.Load(String PathToSourceWSDL) at LogicBase.Components.DynamicWebserviceCaller.DynamicWebServiceGenerator.GetWebMethods (UrlReference[] urls) System.InvalidOperationException: There is an error in XML document (20, 2). ---> System.InvalidOperationException: <HTML xmlns=''> was not expected. at System.Web.Services.Description.ServiceDescriptionSerializationReader.Read125_definitions () at System.Web.Services.Description.ServiceDescription.ServiceDescriptionSerializer.Deserialize (XmlSerializationReader reader) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader) at System.Web.Services.Description.ServiceDescription.Read(XmlReader reader, Boolean validate) at System.Web.Services.Description.ServiceDescription.Read(XmlReader reader) at LogicBase.Framework.WSDLProxyGen.ReadService(ICredentials credentials, String url, ServiceDescriptionImporter importer) at LogicBase.Framework.WSDLProxyGen.GenerateProxy(ICredentials credentials) at LogicBase.Framework.WSDLProxyGen.GenerateProxyAssembly(Boolean generateInMemory, ICredentials credentials) at LogicBase.Framework.WebserviceParser.Load(String PathToSourceWSDL, Boolean generateProxyAssemblyInMemory) at LogicBase.Framework.WebserviceParser.Load(String PathToSourceWSDL) at LogicBase.Components.DynamicWebserviceCaller.DynamicWebServiceGenerator.GetWebMethods (UrlReference[] urls) Thanks, Sharon Menachem Remedy Administrator Rollins Inc. 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