Check out Abydos Designer - new tight integration with SRM that makes
deployment quite a bit easier.

 

http://abydos-workflow.com/Products/AbydosDesigner/tabid/60/Default.aspx

 

Andrew Paolino

Account Manager

Column Technologies

 

Cell: 551-486-2549

Fax: 212-227-3040

Email: [email protected]

Skype ID: apaolino

Web: http://www.columnit.com

 

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From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Mahesh Chandra
Sent: Tuesday, April 21, 2009 1:06 PM
To: [email protected]
Subject: Re: Who is using SRM?

 

** 

We have been using SRM 2.2 Patch 2 since March 2, 2009. Previously, we were
on ITSP 3.1 Request Management for years.

 

We have currently around 130 Service Request Processes out of which ~14 are
done using Advanced Interface Forms (heavily customized). We have also
integrated SRM with an user-provisioing system for On-Boarding process.

 

Thanks

Mahesh

On Tue, Apr 21, 2009 at 10:36 AM, Pierson, Shawn <[email protected]>
wrote:

** 

Good morning,

 

This should be a rather simple question.  How many of you are using BMC's
SRM module in production currently?  If you are using it, what types of
things do you use it for?

 

We bought it and are looking at using it, but it is tedious so I want to
make sure we don't invest a lot of time and money into it if it's not widely
used enough for BMC to keep it around.

 

Thanks,

 

Shawn Pierson 

Remedy Developer | Southern Union

 

 

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