Roger, If it's being captured at login, then I would assume that an Active Link is firing on open of the Home Page or a hidden form that is associated with login workflow.
I believe that $VERSION$ is part of the API call within the clients. Is there any home grown programs that are using older API's to create or modify records? Some of our contractors Push/Pull data from our AR System to their custom tracking program. That interface uses older API's. I would turn on Active Link logging on the Client. That should trap the Active Link that is creating the record. From there you could add workflow that adds IP address, etc to further identify the source. Dave ------------------------- [email protected] (Wireless) ----- Original Message ----- From: Action Request System discussion list(ARSList) <[email protected]> To: [email protected] <[email protected]> Sent: Fri Apr 24 17:58:33 2009 Subject: Re: Capture Client Version Thanks for the info. Unfortunately this does not tell me what I need to know. I am trying to find out what in the client sends this information. Is it the Registry? Is there something in the API call on login? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Shellman, David Sent: Friday, April 24, 2009 4:00 PM To: [email protected] Subject: Re: Capture Client Version Roger, We have an Active Link that is attached to major forms that pushes $VERSION$ to a Client info form. The Active Link fires on submit or modify. If $USER$ and $VERSION$ do not match it creates a new record. Take care as this also logs API and MidTier. Dave ------------------------- [email protected] (Wireless) ________________________________ From: Action Request System discussion list(ARSList) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
