I'd like to add that in previous versions of the CMDB + discovery tools the reconciliation of software versions was very difficult when it came to desktop applications and minor version differences. If that matters to you I'd investigate that a bit more.
William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Corporate Website, www.stratacominc.com Blog, www.williamrentfrow.com 715-410-8156 C -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Wednesday, May 20, 2009 1:50 PM To: [email protected] Subject: Re: CMDB and Discovery Thanks, Chris. Very good information too, especially about the case sensitivity. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss Sent: Wednesday, May 20, 2009 1:47 PM To: [email protected] Subject: Re: CMDB and Discovery We are trying to build this out for our site as we upgrade from 7.1 to 7.5 in another case where we don't have Asset Mgmt, and have already seen a number of issues: 1. The Topology Discovery and Foundation Discovery 1.6 product only works with 7.1, not 7.5. 2. The 7.5 version is called BMC Atrium Discovery and Dependency Mapping (ADDM) and replaces the other two mainly in that it is a single installation; it is required to work with CMDB 7.5. 3. <RANT> We just purchased the Topology Discovery and Foundation Discovery product, downloaded 1.6, then found we needed the newer version to work with 7.5, and THEN were told that it is a "different" product (horse#*%^) and that we did not have access to it (7.5 was released while our Discovery purchase was being processed). If you read the ADDM 7.5 docs they show clearly that is the upgrade AND BUG FIX for the earlier 1.6 product, so no, it is the same product, just renamed and renumbered like everything else in the BMC stable. So, buyer beware - they are trying to run a shell game on us here. </RANT> 4. The db for either one of these products must be case sensitive. Most of use running ARS against SQL Server have never even installed it with case sensitive collation, so I plan to set up a separate SQL Server just for Discovery; I can't use any of my existing servers which are all case insensitive. 5. BMC docs indicate that Discovery should be on its own server, separate from ARS and anything else, and that the db should be separate; my plan is to put the SQL Server and Discovery server on a dedicated box, at least at first, if we can ever get to the 7.5 code. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Wednesday, May 20, 2009 12:56 PM To: [email protected] Subject: Re: CMDB and Discovery One more thing, can the discovery server be the same piece of hardware as the discovery server? Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Matt Ferrigno Sent: Wednesday, May 20, 2009 12:44 PM To: [email protected] Subject: Re: CMDB and Discovery ** One other thing worth mentioning. The Configuration Discovery integration relies on items that are installed with EIE. When I did the integration, it failed because we only had AIE installed (which left out some of the original EIE components). The answer was installing EIE and then upgrading to AIE before performing the Configuration Discovery Integration. This was a bug in the install process and I'm not sure if it has been addressed yet. Matt On Wed, May 20, 2009 at 1:38 PM, Matt Ferrigno <[email protected]> wrote: The answer depends on what discovery tool you plan to use. Here's the answer for the two that I know. Foundation Discovery/Topology Discovery: AR Server CMDB FD/TD DSL (A local copy of the DSL is also installed on the Discovery Server, the versions of DSL need to match on the Discovery and AR servers) Configuration Discovery: AR Server CMDB Configuration Discovery AIE DSL (Configuration Discovery does not require a local install of the DSL on the Discovery server as it looks to DSL on the AR Server for normalization) I believe these products have now been combined into a single product, in which case I would imagine they would use AIE to pull data into the CMDB and also utilize the DSL on the AR Server for normalization. Matt On Wed, May 20, 2009 at 1:21 PM, Roger Justice <[email protected]> wrote: ** CMDB needs AR Server since it is an ARS application. All Reconciliation mapping are installed when you do the Discovery integration to CMDB. The data is passed from Discovery to CMDB using CMDB API calls -----Original Message----- From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[email protected]> To: [email protected] Sent: Wed, 20 May 2009 12:56 pm Subject: CMDB and Discovery ** BMC Remedy 7.1 Hello all. I am curious as to what all is required if I were to want to use BMC Discovery to populate the CMDB? Would I only need CMDB, Discovery, and DSL, or would there be additional utilities or tools required (other than the obvious, such as arserver)? I am mainly looking to get the data into the CMDB. I'm not concerned about presenting it in Asset Management at this point, only in populating the CMDB. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ________________________________ Dell Inspiron 15 Laptop: Now in 6 vibrant colors! 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