http://www.cm-ug.com/ On Wed, May 20, 2009 at 3:14 PM, patrick zandi <remedy...@gmail.com> wrote:
> go out to www.cm-ug.org and bmcdn as well, and check stuff out. > There is alot of information.. > between BIM / CM / CDI / AIE / TD there are 22,000 pages of documentation. > > > > On Wed, May 20, 2009 at 3:11 PM, patrick zandi <remedy...@gmail.com>wrote: > >> Don't get me wrong, I love the stuff, product is pretty good, >> But there are alot of little things that will kill ya. >> there are alot of little things that just do not work very well in a real >> work scenario and I am convinced >> of a bunch of upgrade and fix actions still could be done with these >> products.. >> I run into something every week. >> >> like setting up an adam on the cm server and then setting up the ad >> syncronization to the real ad domain >> because you have to run an LDIF script to modify the AD network and >> security will not let you do it. >> That is another time consuming process, with it's little details../. >> >> >> >> On Wed, May 20, 2009 at 3:05 PM, patrick zandi <remedy...@gmail.com>wrote: >> >>> </Rant> >>> Another thing with the CMDB -- to CM -- Integrations is the server >>> fallout of information. >>> I am have some issues with the multiple nic / cm agent output into the >>> cmdb. >>> For example: Server A have 5 nics all at 10 gbs of so. >>> so now I get hostnames of the following in the cmdb. >>> Hostname >>> Hostname-bur >>> Hostname-mgt >>> Hostname-pri >>> Hostname-back >>> Then TD comes in and I also get >>> Hostname:Domain.name >>> IP >>> ----------------------- Reason >>> Each hostname is connected to a different nic, so it is a different item. >>> Each IP is individual if you cannot access the box -- which you need sudo >>> rights and a global account (security risk -- not allowed) >>> TD: has no ability to do multiple TD's Multi-tenecy -- It says it does.. >>> but it is a Manual Process.. >>> you have to change the company, and then shutdown the service and start >>> the service backup (which cannot be done without a RFC -- Request for >>> change -- Change request) and then scan and syncronized, Then change the >>> name to the next co. and start process all over again. >>> CM-- latest agents for 7.2 is java 1.4.2_19 JRE Run (insecure -- java >>> already hacked, and insecure) so this means you have to have 7.5 -- but that >>> means you have to have ARS 7.5, ITSM 7.5, CMDB 7.5, AIE 7.5, DSL 7.5, CDI >>> 7.5, and Oh, there are about 12 little bugs that you have to know about, >>> like -- if you are using oracle with AIE and CDI then on a Tues with a full >>> moon, ensure you are standing on 1 leg and barking but like a chow chow, not >>> like a coyote.. ERRRRrrrr >>> --------/Rant >>> P.S See previous rant about how engineering is behind.. >>> >>> OH, and if you have plans of 2008 server Windows.. you might want to >>> wait, (or you have no choice) as the compatibility is almost 0. >>> ---/Finally >>> >>> just thought I would mention it.. >>> >>> CM is on 8.0 now as well, (consider it a finial release) as Bladelogic is >>> the main beast for CM now... >>> >>> and there is not just an HOSTNAME >>> >>> >>> >>> On Wed, May 20, 2009 at 2:47 PM, strauss <stra...@unt.edu> wrote: >>> >>>> We are trying to build this out for our site as we upgrade from 7.1 to >>>> 7.5 in another case where we don't have Asset Mgmt, and have already seen a >>>> number of issues: >>>> >>>> 1. The Topology Discovery and Foundation Discovery 1.6 product only >>>> works with 7.1, not 7.5. >>>> >>>> 2. The 7.5 version is called BMC Atrium Discovery and Dependency Mapping >>>> (ADDM) and replaces the other two mainly in that it is a single >>>> installation; it is required to work with CMDB 7.5. >>>> >>>> 3. <RANT> We just purchased the Topology Discovery and Foundation >>>> Discovery product, downloaded 1.6, then found we needed the newer version >>>> to >>>> work with 7.5, and THEN were told that it is a "different" product >>>> (horse#*%^) and that we did not have access to it (7.5 was released while >>>> our Discovery purchase was being processed). If you read the ADDM 7.5 docs >>>> they show clearly that is the upgrade AND BUG FIX for the earlier 1.6 >>>> product, so no, it is the same product, just renamed and renumbered like >>>> everything else in the BMC stable. So, buyer beware - they are trying to >>>> run a shell game on us here. </RANT> >>>> >>>> 4. The db for either one of these products must be case sensitive. Most >>>> of use running ARS against SQL Server have never even installed it with >>>> case >>>> sensitive collation, so I plan to set up a separate SQL Server just for >>>> Discovery; I can't use any of my existing servers which are all case >>>> insensitive. >>>> >>>> 5. BMC docs indicate that Discovery should be on its own server, >>>> separate from ARS and anything else, and that the db should be separate; my >>>> plan is to put the SQL Server and Discovery server on a dedicated box, at >>>> least at first, if we can ever get to the 7.5 code. >>>> >>>> Christopher Strauss, Ph.D. >>>> Call Tracking Administration Manager >>>> University of North Texas Computing & IT Center >>>> http://itsm.unt.edu/ >>>> >>>> -----Original Message----- >>>> From: Action Request System discussion list(ARSList) [mailto: >>>> arsl...@arslist.org] On Behalf Of Opela, Gary L CTR USAF AFMC 72 >>>> CS/SCBAH >>>> Sent: Wednesday, May 20, 2009 12:56 PM >>>> To: arslist@ARSLIST.ORG >>>> Subject: Re: CMDB and Discovery >>>> >>>> One more thing, can the discovery server be the same piece of hardware >>>> as the discovery server? >>>> >>>> >>>> Thanks, >>>> >>>> Gary Opela, Jr. >>>> Sr. Remedy Engineer >>>> Avaya Phone Admin >>>> RSP Cert, Sec+ >>>> 405 739 7006 x30043 >>>> >>>> >>>> -----Original Message----- >>>> From: Action Request System discussion list(ARSList) >>>> [mailto:arsl...@arslist.org] On Behalf Of Matt Ferrigno >>>> Sent: Wednesday, May 20, 2009 12:44 PM >>>> To: arslist@ARSLIST.ORG >>>> Subject: Re: CMDB and Discovery >>>> >>>> ** One other thing worth mentioning. The Configuration Discovery >>>> integration relies on items that are installed with EIE. When I did the >>>> integration, it failed because we only had AIE installed (which left out >>>> some of the original EIE components). The answer was installing EIE and >>>> then upgrading to AIE before performing the Configuration Discovery >>>> Integration. This was a bug in the install process and I'm not sure if >>>> it has been addressed yet. >>>> >>>> Matt >>>> >>>> >>>> On Wed, May 20, 2009 at 1:38 PM, Matt Ferrigno >>>> <matthew.ferri...@gmail.com> wrote: >>>> >>>> >>>> The answer depends on what discovery tool you plan to use. >>>> Here's the answer for the two that I know. >>>> >>>> Foundation Discovery/Topology Discovery: >>>> AR Server >>>> CMDB >>>> FD/TD >>>> DSL (A local copy of the DSL is also installed on the Discovery >>>> Server, the versions of DSL need to match on the Discovery and AR >>>> servers) >>>> >>>> Configuration Discovery: >>>> AR Server >>>> CMDB >>>> Configuration Discovery >>>> AIE >>>> DSL (Configuration Discovery does not require a local install of >>>> the DSL on the Discovery server as it looks to DSL on the AR Server for >>>> normalization) >>>> >>>> I believe these products have now been combined into a single >>>> product, in which case I would imagine they would use AIE to pull data >>>> into the CMDB and also utilize the DSL on the AR Server for >>>> normalization. >>>> >>>> Matt >>>> >>>> >>>> >>>> >>>> On Wed, May 20, 2009 at 1:21 PM, Roger Justice >>>> <rjust2...@aol.com> wrote: >>>> >>>> >>>> ** CMDB needs AR Server since it is an ARS application. >>>> All Reconciliation mapping are installed when you do the Discovery >>>> integration to CMDB. The data is passed from Discovery to CMDB using >>>> CMDB API calls >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH >>>> <gary.opela....@tinker.af.mil> >>>> To: arslist@ARSLIST.ORG >>>> Sent: Wed, 20 May 2009 12:56 pm >>>> Subject: CMDB and Discovery >>>> >>>> >>>> ** >>>> BMC Remedy 7.1 >>>> >>>> Hello all. I am curious as to what all is required if I >>>> were to want to use BMC Discovery to populate the CMDB? >>>> >>>> Would I only need CMDB, Discovery, and DSL, or would >>>> there be additional utilities or tools required (other than the obvious, >>>> such as arserver)? >>>> >>>> I am mainly looking to get the data into the CMDB. I'm >>>> not concerned about presenting it in Asset Management at this point, >>>> only in populating the CMDB. >>>> >>>> Thanks, >>>> >>>> Gary Opela, Jr. >>>> Sr. Remedy Engineer >>>> Avaya Phone Admin >>>> RSP Cert, Sec+ >>>> 405 739 7006 x30043 >>>> >>>> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: >>>> "Where the Answers Are"_ >>>> >>>> >>>> ________________________________ >>>> >>>> Dell Inspiron 15 Laptop: Now in 6 vibrant colors! 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