Classification: UNCLASSIFIED Caveats: FOUO Thanks Roger, but we are well below the number of Floating licenses available. Everyone that has an AR User floating licensing are experiencing this problem, not just a few. I have also tried what you suggested in releasing every floating user. However, when they log back in and receive an AR User floating, they still get the Read (floating).
Btw, we're ARS 7.1. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Tuesday, July 07, 2009 10:06 AM To: [email protected] Subject: Re: AR User Floating licenses converting to Read (UNCLASSIFIED) ** This is working as designed. When a person with a floating license logs in they are provided a Read(floating) license, when they save the system queries the floating licenses to determine if a write license is available. The problem you are encountering could be associated to Floating write licenses not being released. Do a license count if this occurs again to see how many floating licenses are being used. -----Original Message----- From: Nguyen, AnhThien Mr CTR NG NGB ARNG <[email protected]> To: [email protected] Sent: Tue, Jul 7, 2009 9:56 am Subject: Re: AR User Floating licenses converting to Read (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: FOUO Thanks Rick. However, I have talked with Remedy and they verified that my AR Server license is valid and supported. Looks like a restart is necessary. Otherwise, do you have any other thoughts? TIA Thien -----Original Message----- From: Action Request System discussion list(ARSList) _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ Classification: UNCLASSIFIED Caveats: FOUO _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
