This is correct, and it can be far-reaching. At my current employer, we were looking into purchasing ITSM a few years ago. Basically, BMC let us have it for paying back-maintenance from an old company.
So basically what happened is that Company "E" went sold off Company "C" and went bankrupt. Company "P" merged with Company "C" and then both were purchased by Company "S". When we decided to purchase ITSM, our BMC sales rep found out that Company "E" had licensed ITSM in the past, and as a result we could get it for merely paying back maintenance for a for a few years, which was a whole lot cheaper than buying it new. However, my point is that the reverse could also hold true. If you drop support, even if your company gets bought out or something else happens that can be traced back to your current company, you risk being told to pay back maintenance if you want to ever restore it. I would advise against dropping support unless your company is in absolute dire straits. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Matt Worsdell Sent: Friday, July 17, 2009 6:00 AM To: [email protected] Subject: Re: Dropping BMC Support ** When you decide to restart support you'll be asked to pay the interim cost IIRC. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Richard Parker Sent: 17 July 2009 09:06 To: [email protected] Subject: Dropping BMC Support ** We are considering dropping our support contract with BMC. We've considered the implications of this as far tech support calls, licensing and new software releases. Was wondering if anyone has experience with dropping support and what other issues might have come up besides the above mentioned items. Thank you in advance. Richard _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
