This is how BMC defines it on the education page at http://www.bmc.com/education/learning-paths/lp-ars.html
Role Responsibility Administrators * Maintain and configure the BMC Remedy AR System server * Modify existing workflow or build additional workflow on a limited basis Developers * Design, test, deploy, and troubleshoot BMC Remedy AR System applications as determined by the assessed needs of a business Managers * Oversee the usage and implementation of BMC Remedy AR System applications, as well as those that use the solution * Functional manager, line-of-business manager, or supervisor FYI Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ Longwing Sent: Wednesday, July 22, 2009 12:31 PM To: [email protected] Subject: Re: What's the difference between a Remedy Administrator and a Remedy Developer? I have always considered Administration the use of the User tool to manage Data within the existing application, Development being the Install/Setup/Change of applications -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Meyer, Jennifer L Sent: Wednesday, July 22, 2009 10:13 AM To: [email protected] Subject: What's the difference between a Remedy Administrator and a Remedy Developer? I'm going to open up a HUGE can of worms today, just because I can. I keep seeing these hiring requests come in for Administrators OR Developers but not both, and every time I do, I think "What the Heck?" I've been doing software development and administration for better than a decade now, and devoted more than eight years of that time to Remedy, and I'm still not certain which skills fall into which bucket. So just for giggles, I'll start a list, and the rest of you add onto it. Jennifer Meyer ADMINISTRATOR SKILLS Server Administration Database Administration Install the AR System on the Server Install the Applications on the Server Troubleshoot the Installations and Re-Install (Inevitably) Configure the Applications Import Data to the Applications System Performance and Tuning DEVELOPER SKILLS Requirements Analysis and Design of proposed workflow changes Modify existing applications using the Remedy Administrator Tool Create new forms and workflow using the Remedy Administrator Tool Test, Test, and Test form and workflow changes Documentation (IMHO underrated and underperformed) ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
