Q: What's the difference between a Remedy Administrator and a Remedy Developer?
A: For contract work it's about $50-75/hr ;) William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Corporate Website, www.stratacominc.com Blog, www.williamrentfrow.com 715-410-8156 C -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Wednesday, July 22, 2009 11:56 AM To: [email protected] Subject: Re: What's the difference between a Remedy Administrator and a Remedy Developer? I would generally agree with what everyone else says, but I put it in the following way: If you are talking about a shop that builds custom applications, a Remedy developer is someone that can do everything the Remedy administrator role requires, plus development work and have a better understanding of log files and other aspects of AR System that an administrator may not know. When it comes to ITSM, the previous idea is thrown out the window, as there are multiple levels of administrators (e.g. application vs. ar system administration) and development is generally much harder so you can customize ITSM without breaking things. As a result, being a "Remedy Developer" should include subcategories for "ARS Developer" and "ITSM Developer". Shawn Pierson -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Meyer, Jennifer L Sent: Wednesday, July 22, 2009 11:13 AM To: [email protected] Subject: What's the difference between a Remedy Administrator and a Remedy Developer? I'm going to open up a HUGE can of worms today, just because I can. I keep seeing these hiring requests come in for Administrators OR Developers but not both, and every time I do, I think "What the Heck?" I've been doing software development and administration for better than a decade now, and devoted more than eight years of that time to Remedy, and I'm still not certain which skills fall into which bucket. So just for giggles, I'll start a list, and the rest of you add onto it. Jennifer Meyer ADMINISTRATOR SKILLS Server Administration Database Administration Install the AR System on the Server Install the Applications on the Server Troubleshoot the Installations and Re-Install (Inevitably) Configure the Applications Import Data to the Applications System Performance and Tuning DEVELOPER SKILLS Requirements Analysis and Design of proposed workflow changes Modify existing applications using the Remedy Administrator Tool Create new forms and workflow using the Remedy Administrator Tool Test, Test, and Test form and workflow changes Documentation (IMHO underrated and underperformed) ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
