So would it be accurate to understand from the majority of your responses that in Remedy, the terms "administrator" and "developer" are bass-ackward from the rest of the IT world in that a Remedy administrator handles data configuration in the user tool, whereas a Remedy developer is responsible for application performance, maintenance, and improvements?
As I understand the rest of the IT world, Administrators have Root, and therefore god-like powers, whereas developers are just a bunch of code-monkeys who will be replaced by a fresh college graduate the moment management deems their salaries are too high. If my summary above is correct, there are a lot of hiring managers out there that are confused. Since my job duties have always included everything from server build and application installation to user training and my title has always been "Remedy Administrator" Jr, Sr, Consultant, etc..., I think we need a better system. Jennifer Meyer _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

