Peter,

If it can not use xml file(s) as a data source then someone (maybe
you?) can write some code to integrated Jasper to them. The API is
open and extensible by design.

For what it is worth their was some work (a few years ago now) that
extended the Jasper API by adding an ARS API integration so that you
could run reports with the ARS API. So instead of talking to the DB
directly you talk to the application server just like the User Tool or
Mid-Tier would. You just get a more advanced reporting
engine/formatting options.

Here are a few good links to get you started.

http://sourceforge.net/projects/jaspars/
  beta3 released on "Wed Aug 16 2006 21:19"

http://www.mypathworks.com/arslist/Public?id=8ae4b6940c259f32010c3707fbae01bf

(NOTE: I do not know if any testing has been done on v7.5 at all. YMMV.)

I keep hoping that Jasper will be incorporated into the Mid-tier/User
Tool for reporting to replace the very simple minded reporting tool
that is currently embedded in ARS. However, somehow I bet that would
decrease the sales of other expensive tools like Business Objects. (
Which is not great for the partnership between BMC and Business
Objects (AKA: SAP).)

Maybe some day the reporting tools in ARS could be made extensible so
that the community could do the integration?

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Tue, Aug 25, 2009 at 10:01 AM, Lammey, Peter
A.<[email protected]> wrote:
> **
> Can iReport or Jasper Reports pull data from BMC Knowledge Management XML
> files that store the details of each solution article?
>
> Thanks
> Peter Lammey
> ESPN IT Client Architecture and Automation
> 860-766-4761
>
>
> ________________________________
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Alan Blake
> Sent: Tuesday, August 25, 2009 9:57 AM
> To: [email protected]
> Subject: Re: Alternative to Crystal Reports
>
> **
> Knowlysis uses a tool called iReport in combination with Jasper Reports to
> write custom reports over Remedy Knowledge Management.  You could use these
> open source tools to also report over the AR database and others.
> Alan Blake
>
> --- On Tue, 8/25/09, Trond Valen <[email protected]> wrote:
>
> From: Trond Valen <[email protected]>
> Subject: Re: Alternative to Crystal Reports
> To: [email protected]
> Date: Tuesday, August 25, 2009, 4:04 AM
>
> **
> It looks like from BMC's pages that this can only generate reports for ITSM
> applications. Is that correct, or can it be used to report on anything on
> the ARS server?
> Best regards
> Trond
> On Fri, Aug 7, 2009 at 12:48 AM, Roger Justice <[email protected]> wrote:
>>
>> ** Analytics that is sold by BMC. It is a run time version of BO
>> application.
>>
>>
>> -----Original Message-----
>> From: Trond Valen <[email protected]>
>> To: [email protected]
>> Sent: Thu, Aug 6, 2009 2:28 am
>> Subject: Alternative to Crystal Reports
>>
>> **
>> Hi
>>
>> Quick Question: I have heard there is another reporting tool (for use with
>> Remedy) from Business Objects that is preferred by many over Crystal
>> Reports. What is this called? I have forgotten...
>>
>> Does anyone have experience with it and could tell me if there are great
>> advantages of using it?
>> Regards
>> Trond

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