You will probably have to give that domain user account for the aremail service local group membership in Power Users or Administrators.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Friday, August 28, 2009 10:12 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol James The service is not auto started but manual. I am able to start the service with the domain account but the domain account does not have privileges to change the properties of the BMC AREmail engine service. The domain account only have users privileges. Thanks Frank -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jham36 Sent: Friday, August 28, 2009 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol The email engine service needs to be running with an account that has rights to the mailbox. Go to Services on the machine running the email engine and see how the email engine is starting. The user account that is used to start the emai lengine must have rights to the email account you are using. James On Aug 28, 10:36 am, "Jordan, Franklin" <franklin.jor...@hq.doe.gov> wrote: > Hey Jason, > > Yes Outlook client is installed on the Email engine server. What is > OL ? The email account has log in rights to the MS Exchange mailbox. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jason Miller > Sent: Friday, August 28, 2009 10:34 AM > To: arsl...@arslist.org > Subject: Re: AREmial using MAPI protocol > > Is Outlook installed on the Email Engine server? The Email Engine > needs OL in order to use MAPI. > > If OL is installed, is the Email Engine service running as the user > with rights to the Exchange mailbox? > > Jason > > On 8/28/09, Jordan, Franklin <franklin.jor...@hq.doe.gov> wrote: > > I am have made successful connection to AR Server, but receiving the > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at > > ... > > read more » _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
