I have never experienced this in any of the versions. We have a lot of problems with the 7.5 Email Engine but that is not one of them.
On Fri, Aug 28, 2009 at 8:23 AM, Mac Rhoades <[email protected]> wrote: > While we are on this subject. Is it a known issue that when you have to > restart the email service in windows, that you have to re-enter the password > for the Logon account under the email service Properties. Or is it just my > cross to bear? > > Mac Rhoades > Sr. Programmer/Analyst - Specialized Systems > eBusiness Quality Assurance > Rockwell Collins > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jordan, Franklin > Sent: Friday, August 28, 2009 11:12 AM > To: [email protected] > Subject: Re: AREmial using MAPI protocol > > James > > The service is not auto started but manual. I am able to start the > service with the domain account but the domain account does not have > privileges to change the properties of the BMC AREmail engine service. The > domain account only have users privileges. > > Thanks > Frank > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of jham36 > Sent: Friday, August 28, 2009 10:55 AM > To: [email protected] > Subject: Re: AREmial using MAPI protocol > > The email engine service needs to be running with an account that has > rights to the mailbox. Go to Services on the machine running the > email engine and see how the email engine is starting. The user > account that is used to start the emai lengine must have rights to the > email account you are using. > > James > > On Aug 28, 10:36 am, "Jordan, Franklin" <[email protected]> > wrote: > > Hey Jason, > > > > Yes Outlook client is installed on the Email engine server. What > is OL ? The email account has log in rights to the MS Exchange mailbox. > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jason Miller > > Sent: Friday, August 28, 2009 10:34 AM > > To: [email protected] > > Subject: Re: AREmial using MAPI protocol > > > > Is Outlook installed on the Email Engine server? The Email Engine > > needs OL in order to use MAPI. > > > > If OL is installed, is the Email Engine service running as the user > > with rights to the Exchange mailbox? > > > > Jason > > > > On 8/28/09, Jordan, Franklin <[email protected]> wrote: > > > I am have made successful connection to AR Server, but receiving the > > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at > > > > ... > > > > read more ยป > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > Disclaimer for DataPath > > This electronic message, together with any attachments, is intended > exclusively for the individual or entity to which it is addressed. > This communication may contain information that is privileged or > confidential and is the intellectual property of the sender. > If you are not the named addressee, you are expressly prohibited from > reading, printing, retaining, copying, distributing or disseminating this > message or any part of it or any attachments or any information contained > therein. > Doing so may be actionable under state or federal laws. > If you have received this message in error, please notify the sender > immediately either by phone (866-855-3800) or reply to this e-mail and > immediately delete all copies of this message and any attachments. > > > > All electronic messages and attachments sent and received are subject to > monitoring, reading and archival by DataPath. > The recipient of this electronic message is responsible for ensuring that > it and any attachments are free from "viruses" or other software or defects > that may affect any computer system into which it is received or opened. > > DataPath accepts no responsibility for any damage that may arise from the > receipt or use of this electronic message or any attachments. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

