If you specify in the service's setting which domain account to run as it shouldn't matter who is starting the service or if it is auto/manually started. The credentials are stored with the service (this may not be technically true but is from a user's perception). When the service is setup to run a user other than a default local service account it will prompt you for that account's password once and keep it. When the service is started it will run as that user now no matter who is starting it. For example the service is configured to run as domain\emailuser and if domain\user1 or servername\user2 start the service it will run as domain\emailuser.
It may also be worth going in to the service and re-selecting the domain user. It will authenticate and will rule out the account being locked or the password being changed. Jason On Fri, Aug 28, 2009 at 8:36 AM, Jordan, Franklin < franklin.jor...@hq.doe.gov> wrote: > Tried both power and administrator - did not work - unable to login to MAPI > > Thanks > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of strauss > Sent: Friday, August 28, 2009 11:18 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > You will probably have to give that domain user account for the aremail > service local group membership in Power Users or Administrators. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jordan, Franklin > Sent: Friday, August 28, 2009 10:12 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > James > > The service is not auto started but manual. I am able to start the > service with the domain account but the domain account does not have > privileges to change the properties of the BMC AREmail engine service. The > domain account only have users privileges. > > Thanks > Frank > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of jham36 > Sent: Friday, August 28, 2009 10:55 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > The email engine service needs to be running with an account that has > rights to the mailbox. Go to Services on the machine running the > email engine and see how the email engine is starting. The user > account that is used to start the emai lengine must have rights to the > email account you are using. > > James > > On Aug 28, 10:36 am, "Jordan, Franklin" <franklin.jor...@hq.doe.gov> > wrote: > > Hey Jason, > > > > Yes Outlook client is installed on the Email engine server. What > is OL ? The email account has log in rights to the MS Exchange mailbox. > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jason Miller > > Sent: Friday, August 28, 2009 10:34 AM > > To: arsl...@arslist.org > > Subject: Re: AREmial using MAPI protocol > > > > Is Outlook installed on the Email Engine server? The Email Engine > > needs OL in order to use MAPI. > > > > If OL is installed, is the Email Engine service running as the user > > with rights to the Exchange mailbox? > > > > Jason > > > > On 8/28/09, Jordan, Franklin <franklin.jor...@hq.doe.gov> wrote: > > > I am have made successful connection to AR Server, but receiving the > > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > > at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > > at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > > at > > > > ... > > > > read more ยป > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
