Ken, Here is a list of configuration changes;
1. Modified service account to admin privs 2. Added outlook domain\username and password to AREmail engine services 3. Modified service account to local admin group 4. Added Entrust Cer w/ JAVA keytool to local service account 5. Reinstalled AREmail Email engine -----Original Message----- From: klapie...@sc.rr.com [mailto:klapie...@sc.rr.com] Sent: Friday, August 28, 2009 9:37 AM To: Jordan, Franklin Subject: Re: AREmial using MAPI protocol Hello Franklin, We got the same exact error yesterday configuring MAPI on Windows 2008 server. We have a BMC ticket open for it. If you hear anything on the issue let us know and vice versus. Thanks, Ken LaPierre SR. BMC Remedy Consultant DOJ/JMD ---- "Jordan wrote: > I am have made successful connection to AR Server, but receiving the > following error msg in the STDERR file. I am using MAPI over HTTPS. > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:59:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:59:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:03:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:03:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:07:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:07:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:11:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:11:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:15:16 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:15:16 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:19:16 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 9:19:16 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > > Franklin A. Jordan, > Energy Enterprise Solutions, LLC C-048/GTN > Phone: 301-903-8502 > Fax: 301-903-9885 > Mobile: 240-350-4181 > Email: franklin.jor...@hq.doe.gov > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"