Is there a way to change the display font in a diary field without messing up every form in my system? This is an email I got from one of my users:
Is there any way I can tell remedy to use a monospaced font in the Work Log when displaying on the screen? It does use a monospaced font when printing the log, but displays the log on the screen with a proportional font. The result is often ugliness on the screen. For instance, here is a HealthQuest display from the work log of a recent ticket I worked: ACTIVITY BY PATIENT THE WOODLANDS B W TW 12/02/09 02:24 XYZZX, OXXXR W 03XXXXX00 ------------------------ PATIENT HISTORY OF ACTIVITY -------------------------- Log Dte/Tm Visit Func Actv Eff Date/Time Loc Room-Bd Ac Srv Tp Dis By St 120109 2258 9335 XFER XFER 12/01/09 22:58 WNL6 6254-01 IP MED Z2R A 120109 2059 9335 ADM ADM 12/01/09 19:57 VUTW ED01-01 SP MED HHT A 120109 1610 9335 ERTW ERRG 12/01/09 15:45 EDTW EC EMR HHT A 120109 1546 9335 ERTR ERTR 12/01/09 15:45 EDTW EC EMR HHT X This is very hard to follow. Here is what it should look like (it actually prints like this even though the screen looks like the above): ACTIVITY BY PATIENT THE WOODLANDS B W TW 12/02/09 02:24 XYZZX, OXXXR W 037XXXXX0 ------------------------ PATIENT HISTORY OF ACTIVITY -------------------------- Log Dte/Tm Visit Func Actv Eff Date/Time Loc Room-Bd Ac Srv Tp Dis By St 120109 2258 9335 XFER XFER 12/01/09 22:58 WNL6 6254-01 IP MED Z2R A 120109 2059 9335 ADM ADM 12/01/09 19:57 VUTW ED01-01 SP MED HHT A 120109 1610 9335 ERTW ERRG 12/01/09 15:45 EDTW EC EMR HHT A 120109 1546 9335 ERTR ERTR 12/01/09 15:45 EDTW EC EMR HHT X ARS 6.3 Patch 21 HD 6.0 Oracle 10.2.0.4.0 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 claire.sanf...@memorialhermann.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"