Is there a way to change the display font in a diary field without
messing up every form in my system?
 
This is an email I got from one of my users:

Is there any way I can tell remedy to use a monospaced font in the Work
Log when displaying on the screen?  It does use a monospaced font when
printing the log, but displays the log on the screen with a proportional
font.  The result is often ugliness on the screen.  For instance, here
is a HealthQuest display from the work log of a recent ticket I worked:

ACTIVITY BY PATIENT       THE WOODLANDS             B W TW 12/02/09
02:24
XYZZX, OXXXR W                                                03XXXXX00

------------------------ PATIENT HISTORY OF ACTIVITY
--------------------------
 

Log Dte/Tm  Visit Func Actv  Eff Date/Time  Loc  Room-Bd Ac Srv Tp Dis
By  St 
120109 2258 9335  XFER XFER  12/01/09 22:58 WNL6 6254-01 IP MED
Z2R  A
120109 2059 9335  ADM  ADM   12/01/09 19:57 VUTW ED01-01 SP MED
HHT  A
120109 1610 9335  ERTW ERRG  12/01/09 15:45 EDTW         EC EMR
HHT  A
120109 1546 9335  ERTR ERTR  12/01/09 15:45 EDTW         EC EMR
HHT  X

This is very hard to follow.

Here is what it should look like (it actually prints like this even
though the screen looks like the above):

ACTIVITY BY PATIENT       THE WOODLANDS             B W TW 12/02/09
02:24
XYZZX, OXXXR W                                                037XXXXX0

------------------------ PATIENT HISTORY OF ACTIVITY
--------------------------
 

Log Dte/Tm  Visit Func Actv  Eff Date/Time  Loc  Room-Bd Ac Srv Tp Dis
By  St 
120109 2258 9335  XFER XFER  12/01/09 22:58 WNL6 6254-01 IP MED
Z2R  A
120109 2059 9335  ADM  ADM   12/01/09 19:57 VUTW ED01-01 SP MED
HHT  A
120109 1610 9335  ERTW ERRG  12/01/09 15:45 EDTW         EC EMR
HHT  A
120109 1546 9335  ERTR ERTR  12/01/09 15:45 EDTW         EC EMR
HHT  X


ARS 6.3 Patch 21
HD 6.0
Oracle 10.2.0.4.0 w/9 libraries  
Oracle lives on a remote server
Windows 2003 4 gig on app server and 8 gig on DB server


Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
Phone: 713 448 6035
claire.sanf...@memorialhermann.org





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