I think this could be done in the v7.1 Mid-Tier with a custom CSS for the field. I also think the v6.3's Mid-Tier could also be customized (with more effort, but in a similar way) too.
However for the User Tool I think we are out of luck for the kind of specific (single field) font change. However, as a form of workarounds... ) Maybe the text could be converted to a View field and displayed with specific font settings in that display. It may not be trivial to implement, but I think it could be done. ) Another approach would be to give the users a "report" button that would preview the field's content. So that the effort the user needs to take to see the fixed width content is reduced to a single button click. Just a few thoughts. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Dec 2, 2009 at 12:25 PM, Timothy Powell <timothy.pow...@pbs-consulting.com> wrote: > I entered this as an RFE to BMC about 2 years ago. Last I looked, the > status of the RFE was "Slated for future release". > > Tim Powell > > On Wed, 2009-12-02 at 11:04 -0600, Sanford, Claire wrote: >> ** >> >> Is there a way to change the display font in a diary field without >> messing up every form in my system? >> >> This is an email I got from one of my users: >> >> Is there any way I can tell remedy to use a monospaced font in the >> Work Log when displaying on the screen? It does use a monospaced font >> when printing the log, but displays the log on the screen with a >> proportional font. The result is often ugliness on the screen. For >> instance, here is a HealthQuest display from the work log of a recent >> ticket I worked: >> >> ACTIVITY BY PATIENT THE WOODLANDS B W TW 12/02/09 >> 02:24 >> XYZZX, OXXXR W >> 03XXXXX00 >> ------------------------ PATIENT HISTORY OF ACTIVITY >> -------------------------- >> >> Log Dte/Tm Visit Func Actv Eff Date/Time Loc Room-Bd Ac Srv Tp Dis >> By St >> 120109 2258 9335 XFER XFER 12/01/09 22:58 WNL6 6254-01 IP MED >> Z2R A >> 120109 2059 9335 ADM ADM 12/01/09 19:57 VUTW ED01-01 SP MED >> HHT A >> 120109 1610 9335 ERTW ERRG 12/01/09 15:45 EDTW EC EMR >> HHT A >> 120109 1546 9335 ERTR ERTR 12/01/09 15:45 EDTW EC EMR >> HHT X >> >> This is very hard to follow. >> >> Here is what it should look like (it actually prints like this even >> though the screen looks like the above): >> >> ACTIVITY BY PATIENT THE WOODLANDS B W TW 12/02/09 >> 02:24 >> XYZZX, OXXXR W >> 037XXXXX0 >> ------------------------ PATIENT HISTORY OF ACTIVITY >> -------------------------- >> >> Log Dte/Tm Visit Func Actv Eff Date/Time Loc Room-Bd Ac Srv Tp Dis >> By St >> 120109 2258 9335 XFER XFER 12/01/09 22:58 WNL6 6254-01 IP MED >> Z2R A >> 120109 2059 9335 ADM ADM 12/01/09 19:57 VUTW ED01-01 SP MED >> HHT A >> 120109 1610 9335 ERTW ERRG 12/01/09 15:45 EDTW EC EMR >> HHT A >> 120109 1546 9335 ERTR ERTR 12/01/09 15:45 EDTW EC EMR >> HHT X >> >> >> ARS 6.3 Patch 21 >> HD 6.0 >> Oracle 10.2.0.4.0 w/9 libraries >> Oracle lives on a remote server >> Windows 2003 4 gig on app server and 8 gig on DB server >> >> >> Claire Sanford >> Information Systems Division >> Memorial Hermann Healthcare System >> Phone: 713 448 6035 >> claire.sanf...@memorialhermann.org >> >> >> >> >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the >> Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
