Are just talking about ARSystem upgrade or CMDB/ITSM?

If your moving from ARS 5.x to ARS 7.5, it will be a difficult and
time consuming process.  I have not done this myself, but the move
from 5.0.1 to 6.3 was multi-step process and required a lot of
planning and testing.  And from what I've gleened off of the ARS List,
you can't go directly to 7.x from 5.x.

I'm sorry I'm not offering much more than that.

==Mac



2010/1/10 [email protected] <[email protected]>:
> You need only AR System or Ar System + ITSM?
>
>
> Konrad
>
> Single Sign On for Remedy AR System
> http://www.remedy-sso.com
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Mac McMillan
> Sent: Sunday, January 10, 2010 10:49 PM
> To: [email protected]
> Subject: Re: I want to create a testserver of 7.5. Does anybody know how
> long it would take?
>
> I just did CMDB 7.6 and it took about 38 hours, seriously.  I had
> issues with the ARS server timing out, but it took it a while.  In the
> end, the installation didn't install everything (Product Catalog), so
> it's running again.
>
> Are you using the silent install? I found that is easier to install
> and you can put it to the background and monitor the progress tail-ing
> the log files.
>
> We are are on RHEL5 64-bit.
>
> On Sun, Jan 10, 2010 at 1:34 PM, Remedy Muse <[email protected]> wrote:
>> ** 5.0 to 7.5? Gonna be easy?
>>
>>
>>
>> -----Original Message-----
>> From: Rick Cook <[email protected]>
>> To: [email protected]
>> Sent: Sun, Jan 10, 2010 3:29 pm
>> Subject: Re: I want to create a testserver of 7.5. Does anybody know how
>> long it would take?
>>
>> Should be able to do it in a day or two. Much of the time is importing the
>> DSL.
>> Rick
>> ________________________________
>> From: Remedy Muse <[email protected]>
>> Date: Sun, 10 Jan 2010 16:26:07 -0500
>> To: <[email protected]>
>> Subject: I want to create a testserver of 7.5. Does anybody know how long
> it
>> would take?
>> ** I want to create a testserver  of 7.5.  Does anybody know how long it
>> would take?
>>
>> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
>> Are"_
>> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
>> Are"_
>
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