The mouse does not work on the new Flex-form selection fields from within the User Tool. This is known but doesn't seem to be on the radar for BMC at all. They are wanting to move to a fully web-based tool so UT will not be used in version 8.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of DCI Remedy Sent: Monday, January 18, 2010 10:14 AM To: [email protected] Subject: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier ** Hello listers. Has anyone running Atrium 7.5 or 7.6 encounter this yet? Not sure if you will see the attached screenshot. When I access Atrium through the client tool and try to do a menu selection, it doesn't take when I click on a selection. However, if I use my cursor keys it works. I don't have this issue on midtier. (I'm steering business to use the midtier regardless). Also, does anyone know how to get the console to resize to the full window on the client like it does on midtier? I know I could just resize the field, but I was wondering if there was a 'resize to screen' type option. ARS 7.5 p3 Midtier 7.5 p3 Apache Tomcat 5 Atrium 7.6 ITSM 7.0.3 p9000 + compatibility patch Thanks Edward Hum _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
