yes, but post 8.0 it will not On Mon, Jan 18, 2010 at 10:58 AM, Easter, David <[email protected]>wrote:
> ** > > Ø Yeah, I was already aware that it would still be shipped, but just not > supported. > > > > It will be supported. > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *DCI Remedy > *Sent:* Monday, January 18, 2010 9:41 AM > > *To:* [email protected] > *Subject:* Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > David, > > > > Yeah, I was already aware that it would still be shipped, but just not > supported. It would be interesting to see if they do fix the Flex issue. > > > > Thanks > > On Mon, Jan 18, 2010 at 10:25 AM, Easter, David <[email protected]> > wrote: > > ** > > I can’t comment on that – I just want to correct the perception that the > Remedy User client is not shipping with the next major release as many seem > to be interpreting. > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Tommy Morris > *Sent:* Monday, January 18, 2010 9:10 AM > > > *To:* [email protected] > *Subject:* Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > So does that mean that the mouse/ flex form issues will be addressed for > the UT? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Easter, David > *Sent:* Monday, January 18, 2010 10:56 AM > *To:* [email protected] > *Subject:* Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > Ø UT will not be used in version 8. > > > > Just wanted to correct this (common) misperception of the Statement of > Direction. The Remedy User client will still be present in the next major > release of AR System. While it is true that it is not being enhanced > further, it is incorrect to say that it will not be available. > > > > 01-Oct-2009 (Statement of Direction) End of Life for BMC Remedy User > PDF<http://documents.bmc.com/products/documents/61/94/106194/106194.pdf> > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Tommy Morris > *Sent:* Monday, January 18, 2010 8:18 AM > *To:* [email protected] > *Subject:* Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > The mouse does not work on the new Flex-form selection fields from within > the User Tool. This is known but doesn’t seem to be on the radar for BMC at > all. They are wanting to move to a fully web-based tool so UT will not be > used in version 8. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *DCI Remedy > *Sent:* Monday, January 18, 2010 10:14 AM > *To:* [email protected] > *Subject:* Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > Hello listers. > > > > Has anyone running Atrium 7.5 or 7.6 encounter this yet? Not sure if you > will see the attached screenshot. > > > > When I access Atrium through the client tool and try to do a menu > selection, it doesn't take when I click on a selection. However, if I use > my cursor keys it works. I don't have this issue on midtier. (I'm steering > business to use the midtier regardless). > > > > Also, does anyone know how to get the console to resize to the full window > on the client like it does on midtier? I know I could just resize the > field, but I was wondering if there was a 'resize to screen' type option. > > > > ARS 7.5 p3 > > Midtier 7.5 p3 > > Apache Tomcat 5 > > Atrium 7.6 > > ITSM 7.0.3 p9000 + compatibility patch > > > > Thanks > > > > Edward Hum > > > > > > > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
