David, Yeah, I was already aware that it would still be shipped, but just not supported. It would be interesting to see if they do fix the Flex issue.
Thanks On Mon, Jan 18, 2010 at 10:25 AM, Easter, David <[email protected]>wrote: > ** > > I can’t comment on that – I just want to correct the perception that the > Remedy User client is not shipping with the next major release as many seem > to be interpreting. > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Tommy Morris > *Sent:* Monday, January 18, 2010 9:10 AM > > *To:* [email protected] > *Subject:* Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > So does that mean that the mouse/ flex form issues will be addressed for > the UT? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Easter, David > *Sent:* Monday, January 18, 2010 10:56 AM > *To:* [email protected] > *Subject:* Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > Ø UT will not be used in version 8. > > > > Just wanted to correct this (common) misperception of the Statement of > Direction. The Remedy User client will still be present in the next major > release of AR System. While it is true that it is not being enhanced > further, it is incorrect to say that it will not be available. > > > > 01-Oct-2009 (Statement of Direction) End of Life for BMC Remedy User > PDF<http://documents.bmc.com/products/documents/61/94/106194/106194.pdf> > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Tommy Morris > *Sent:* Monday, January 18, 2010 8:18 AM > *To:* [email protected] > *Subject:* Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > The mouse does not work on the new Flex-form selection fields from within > the User Tool. This is known but doesn’t seem to be on the radar for BMC at > all. They are wanting to move to a fully web-based tool so UT will not be > used in version 8. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *DCI Remedy > *Sent:* Monday, January 18, 2010 10:14 AM > *To:* [email protected] > *Subject:* Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier > > > > ** > > Hello listers. > > > > Has anyone running Atrium 7.5 or 7.6 encounter this yet? Not sure if you > will see the attached screenshot. > > > > When I access Atrium through the client tool and try to do a menu > selection, it doesn't take when I click on a selection. However, if I use > my cursor keys it works. I don't have this issue on midtier. (I'm steering > business to use the midtier regardless). > > > > Also, does anyone know how to get the console to resize to the full window > on the client like it does on midtier? I know I could just resize the > field, but I was wondering if there was a 'resize to screen' type option. > > > > ARS 7.5 p3 > > Midtier 7.5 p3 > > Apache Tomcat 5 > > Atrium 7.6 > > ITSM 7.0.3 p9000 + compatibility patch > > > > Thanks > > > > Edward Hum > > > > > > > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
