So does that mean that the mouse/ flex form issues will be addressed for the UT?
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Monday, January 18, 2010 10:56 AM To: arslist@ARSLIST.ORG Subject: Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier ** Ø UT will not be used in version 8. Just wanted to correct this (common) misperception of the Statement of Direction. The Remedy User client will still be present in the next major release of AR System. While it is true that it is not being enhanced further, it is incorrect to say that it will not be available. 01-Oct-2009 (Statement of Direction) End of Life for BMC Remedy User PDF <http://documents.bmc.com/products/documents/61/94/106194/106194.pdf> -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tommy Morris Sent: Monday, January 18, 2010 8:18 AM To: arslist@ARSLIST.ORG Subject: Re: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier ** The mouse does not work on the new Flex-form selection fields from within the User Tool. This is known but doesn't seem to be on the radar for BMC at all. They are wanting to move to a fully web-based tool so UT will not be used in version 8. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of DCI Remedy Sent: Monday, January 18, 2010 10:14 AM To: arslist@ARSLIST.ORG Subject: Atrium Core Console 7.5/7.6 bug? - Client Tool VS Midtier ** Hello listers. Has anyone running Atrium 7.5 or 7.6 encounter this yet? Not sure if you will see the attached screenshot. When I access Atrium through the client tool and try to do a menu selection, it doesn't take when I click on a selection. However, if I use my cursor keys it works. I don't have this issue on midtier. (I'm steering business to use the midtier regardless). Also, does anyone know how to get the console to resize to the full window on the client like it does on midtier? I know I could just resize the field, but I was wondering if there was a 'resize to screen' type option. ARS 7.5 p3 Midtier 7.5 p3 Apache Tomcat 5 Atrium 7.6 ITSM 7.0.3 p9000 + compatibility patch Thanks Edward Hum _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
