Hi Joe, I know the issue you're eluding to. I have seen it before also with SLM. I don't think we have anything at all that should be using Tomcat other than the standard mid-tier.
This one has me beat so far. I might have to try putting the mid-tier on a stand alone server and seeing how that goes. Rod On 25 February 2010 22:30, Joe D'Souza <[email protected]> wrote: > Rod, > > You may also get this error when you have certain other applications that > also run on the same web server as the mid-tier application server. These > are applications like RKM, SLM, etc. > > Is there any other application (I suspect it could be SLM) that starts the > web server? > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]]on Behalf Of Rod Harris > Sent: Wednesday, February 24, 2010 10:51 PM > To: [email protected] > Subject: Re: Remedy 7.5 Patch 4 Mid-Tier won't start > > > Hi Jarl, > > Thanks for the link. It helps a little with our understanding of > what's happening. > > No we don't have several versions running on this server. We tried to keep > things very simple with this install. Just took Server 2003, enabled IIS 6, > installed the SQL 2005 client and then off we went with the 7.5 patch 4 > install. We installed most of the components and then went straight onto AIE > which unfortunately is now integrated in a massive install with lots of CMDB > stuff. We got a few errors in this part of the install but they seemed to > relate to the fact that we weren't installing all the CMDB core components. > Other then that it has been a pretty smooth install with the exception of > the complete absence of a working mid-tier. > > We have a very similar server that has evolved from 7.1 through various > patches to 7.5 patch 4. That is working perfectly through all upgrades. > We're now using the mid-tier on this server to test our new server on the > web. A quick comparison does show a few differences. One notable difference > is that is using Tomcat 5.5.25 though the latest patch installed 5.5.28 > without updating the config to point to it. > > Rod > > > > On 24 February 2010 23:13, Jarl Grøneng <[email protected]> wrote: >> > http://wiki.apache.org/tomcat/HowTo#I.27m_encountering_classloader_problems_ > when_using_JNI_under_Tomcat >> >> Do you have several versions of mid-tier running? >> >> -- >> Jarl >> >> 2010/2/24 Rod Harris <[email protected]>: >>> Hi Guys, >>> >>> Just tried a vanilla install of Remedy 7.5 patch 4 on Windows Server >>> 2003, SQL 2005,IIS 6 and the Tomcat install (5.5.28) bundled with >>> patch 4. I'm getting a conflict with the arutiljni75.dll as per the >>> below message. I've tried manipulating my path environment variable as >>> well as the java class path in the Tomcat configurer. So far no joy. >>> >>> - Could not load native library >>> java.lang.UnsatisfiedLinkError: Native Library C:\Program Files\BMC >>> Software\ARSystem\midtier\WEB-INF\lib\arutiljni75.dll already loaded >>> in another classloader >>> at java.lang.ClassLoader.loadLibrary0(Unknown Source) >>> >>> >>> Anybody else having the same problem, preferably with a fix? >>> >>> Thanks, >>> >>> Rod > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
